Camp Chevrolet

Terrible customer service. Bate and Switch is only one of the illegal things they do. They crashed my car in the lot the day I purchased it while one of there employees were driving it and they refuse to rep the illegal things they do. They crashed my car in the lot the day I purchased it while one of there employees were driving it and they refuse to repair it. More

From My first visit shopping for a Chevrolet to the day I purchased the four employees from Sales to Finance Manager I was lied to and manipulated. I was first told if I decide to purchase this car the price purchased the four employees from Sales to Finance Manager I was lied to and manipulated. I was first told if I decide to purchase this car the price would be reduced $1000.00 due to my large down payment and excellent credit. I took two more days to shop for comparables in the area and when I went back to Lithia / Camp Chevrolet on Montgomery the price went up and the lies to get me back on the lot started to surface. After the papers were signed and the very high pressure finance department was done trying to push undercoating to tire puncture warranties I requested they double check my fluid levels. They took the car and when they arrived back from the service area across the street 3 hours later the front hood had a new 5 inch long 2 inch deep dent in it. When I pointed this out to the salesman I was told since they hardly made anything on the sale of my new car that I would have to come back to the body shop and pay to have the damage repaired. I now legally owned the car and they requested that I report it to my insurance company for a claim and I again explained I haven't even driven it yet with the exception of the test drive during my first visit with the salesman. One of Camp Chevrolet (Lithia) employees clearly crashed my new car and they refused to repair it unless I paid for it. STAY AWAY FROM THIS CAR DEALER! Promises mean nothing to them and they have proven to this 62 year old man that has purchased over 15 new cars in the past 40 years that they will lie cheat and steal to make a sale and will not back there product. I have also learned from past experience that they will fight you even if you purchase the GM bumper to bumper warranty and you have mechanical problems that are clearly covered. To top it all off as I drove away in my new car I felt a very rough ride only to find out I had less then 18 pounds of pressure in 2 of my recommended 40 pound pressure tires and 27 and 23 pounds in the other two tires. I spent over $30,000 worth of car and still had to top off my oil and anti freeze the following day at Altons because no one at Camp/Lithia was able to assist me. (They outright refused to assist me from the bottom salesman to the top General Manager.) They are out for the dollar and words are cheap and no words are cheaper then the Lithia Camp dealer in Spokane Washington. More