Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
2,107 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,107 reviews
September 30, 2017
Dan Marshall was awesome! Came in looking for SUV. He lead me to the Ford Edge. I love it! Walked out buying it!! Everyone took great care of me. Came in looking for SUV. He lead me to the Ford Edge. I love it! Walked out buying it!! Everyone took great care of me. More
by Suzanne Jo Young
September 29, 2017
Not like the rest Dan was great! Did what he said, made it easy and did it quickly. I frequently purchase vehicles. I don't play games, however, most dealers do; durin Dan was great! Did what he said, made it easy and did it quickly. I frequently purchase vehicles. I don't play games, however, most dealers do; during some time in the process the true dealer in them comes out. Besides a mess up with the manager shopping me around to multiple places for the best rate, after I specifically stated to only shop me to the agreed finance co (they did try their best to make it up to me - have to give credit where credit is due), Dan and Campbell Ford kept their word and bucked the trend. This was about as good as it gets when purchasing a new vehicle. I will definitely come back next time around. More
by RedBirds11
Employees Worked With
Dan Marshall
September 29, 2017
Good experience Good price and didn't try and get me into something I didn't need. If he didn't know the answer he would get the answer instead of making it up Good price and didn't try and get me into something I didn't need. If he didn't know the answer he would get the answer instead of making it up More
by Walong418
September 29, 2017
Fantastic Experience Dan was great to work with. Very knowledgeable, efficient, and honest. He knew I didn't have a whole of time to pick out and purchase a new vehicle, Dan was great to work with. Very knowledgeable, efficient, and honest. He knew I didn't have a whole of time to pick out and purchase a new vehicle, and didn't waste any of my time. I told him what I was looking for and he had several options of what I wanted pulled around up front ready to look at and drive. This was a great experience and I would recommend Dan Marshall and the whole staff at Campbell Ford to anyone looking to purchase a new or used vehicle. More
by kstro
September 29, 2017
Went above and beyond Dan Marshall went far above and beyond to assist me with my vehicle purchase. I highly recommend both Dan, and Campbell Ford. They earned my business Dan Marshall went far above and beyond to assist me with my vehicle purchase. I highly recommend both Dan, and Campbell Ford. They earned my business for a lifetime. More
by blubutterfly602
Employees Worked With
Dan Marshall
September 29, 2017
Great to deal with No "high pressure" or "slick talk" stuff. No typical gimmicks that you'll find at some of the other dealers in the area. Just clear discussion, help No "high pressure" or "slick talk" stuff. No typical gimmicks that you'll find at some of the other dealers in the area. Just clear discussion, helpful suggestions, and an easy purchase all the way around. They weren't Hyenas trying to separate me from my money, Dan and the team worked to find what I wanted. If you're looking for a FORD product, go to Campbell and buy from Dan. More
by ANDROCK
September 27, 2017
Eric was very helpful is every way! Eric helped us with every step in of the purchase of our new Escape. He was very knowledgeable of the features the Escape offers and walked us throug Eric helped us with every step in of the purchase of our new Escape. He was very knowledgeable of the features the Escape offers and walked us through how to operate all of the "bells and whistles". We appreciate his kindness, friendly attitude and patience! More
by Bob & Karen
Employees Worked With
September 22, 2017
Jeff provides superior service Jeff was extremely friendly and knowledgeable. Being in business I truly appreciate outstanding service. My past experiences at other dealerships in Jeff was extremely friendly and knowledgeable. Being in business I truly appreciate outstanding service. My past experiences at other dealerships in their service area was horrible. I would highly recommend the service department at Campbell's and be sure to ask for Jeff. More
by Jane Koebel
Employees Worked With
Michael Simmons, Dan Marshall, Jeff Wiginton
September 22, 2017
Dan Marshall was my salesperson and great and knowledgable I would recommend and will return to Campbell because of the professional and honest nature of the sales staff. No fuss and they work with you in eve I would recommend and will return to Campbell because of the professional and honest nature of the sales staff. No fuss and they work with you in every aspect of the process More
by Szymanowski
September 21, 2017
It's more, than just the sale. I had an amazing experience at Campbell Ford. Scott took the time to help me find what was right for me. It wasn't about the sale, it was about making I had an amazing experience at Campbell Ford. Scott took the time to help me find what was right for me. It wasn't about the sale, it was about making sure I was happy with my decision. More
by Shippy2017
Employees Worked With
Scott Mabry
