Campbell Ford

Service Technician was on time and very professional and polite Love the convenience of home service. polite Love the convenience of home service. More

I had a great experience purchasing my vehicle at Campbell Ford. I originally found the vehicle online late in the evening, made an appointment through Carfax, and was able to physically look at the Campbell Ford. I originally found the vehicle online late in the evening, made an appointment through Carfax, and was able to physically look at the car the next morning. When I arrived at the dealership the vehicle was ready to be viewed, and my salesperson, Ronnie, was eager to help however he could. The whole process was easy, and I am very satisfied with my purchase. While waiting for things to be completed, I found the other salespeople and staff to be friendly and professional. Thank you Ronnie, and Campbell Ford!!! More

I didn't deal with him a lot personally I had some issues with my vehicle after I picked it up at Purchase... They did resolve those issues and I do appreciate that. with my vehicle after I picked it up at Purchase... They did resolve those issues and I do appreciate that. More

The staff in general was very friendly and accommodating. Ronnie made the process easy and we never felt pressured. This is our second car with Campbell and we highly recommend. Ronnie made the process easy and we never felt pressured. This is our second car with Campbell and we highly recommend. More

I have nothing bad to say about my experience. They didn't try to push me into buying something I didn't need. They didn't try to push me into buying something I didn't need. More

The dealership did an excellent job making my stay while my car was being worked on. Thank you my car was being worked on. Thank you More

Pretty cool that they came out to me twice to fox and recall problem. Saved me a lot of time. Great technician. recall problem. Saved me a lot of time. Great technician. More

We were difficult customers, intentionally. Past negative history with dealerships gives us anxiety just thinking about going to another one. But this time it wasn’t a bad experience. I ma Past negative history with dealerships gives us anxiety just thinking about going to another one. But this time it wasn’t a bad experience. I made contact with Ronnie in June 2025 with a list of things we needed to have in.a newer vehicle. He did his best over 2.5 months to meet that list. We finally found a truck within our budget for the next 3 years and it had all the things on our list. Ronnie stayed in constant contact but was not intrusive or annoying about it. Even when we had a family issue and we couldn’t think about new trucks he stayed in contact sending best wishes for our family. Ronnie is likable, always professionally dressed and is the sole reason for going back to Campbell Ford. There were other instances with other named employees that almost kept us from coming back. It was Ronnie that brought us back for the final purchase. We will come back when ready to trade in for another truck - IF Ronnie is still there. Thank you Ronnie and Campbell Ford for creating a pleasant and enjoyable experience. We are truly appreciative. Lauren & Chris Reich More

Campbell Ford was completely awesome! ! they found exactly what I wanted for the right price. I completely love the bronco and Campbell Ford. ! they found exactly what I wanted for the right price. I completely love the bronco and Campbell Ford. More

Everyone I interacted with was very nice and I would rate their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since it was just recall service. But they had to order them. It was very quick, but I still had to wait a day. I struggled to get back when the service department was open so they had my truck in their way for a week. Here is the frustrating part I drove to the dealership the showroom had several people working but service was closed. The staff apparently can not do anything with service department concerns. So I had to drive back another 30 miles each way the next day. I finally have my truck back and everything seems to be right and correct. Staff were all very polite, just wish they could have done a little more. It was a free recall so perhaps my experience would be different if I had to pay them. When that day does come I won't be calling Campbell Ford. More