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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,054 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,054 reviews

November 03, 2023

They have great service which is done in a timely manner. Their waiting lounge is comfortable and stocked with snacks and coffee, along with a tv to help pass the time. More

by MURBANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
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Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great experience in our service department and with Jacob, your service writer. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

November 03, 2023

This is the nicest Dealership I have ever been at. The people are all very friendly. More

by jnjrobbs
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
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Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review! We're so thrilled to hear of your experience here with your sales professional, Jeff Robinson, as well as your encounter with our friendly staff! We hope to see you again soon! Kait Genge, Business Development Manager

November 03, 2023

We found the car my daughter wanted there so I messaged the salesman’s phone number that was on it. The very next day we test drove and bought it! More

by carebear1982
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Robinson
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Nov 10, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a review regarding your experience here at the dealership! We're glad that Erik Blad and Jeff Robinson in our sales department were able to take care of your vehicle needs. We hope your daughter enjoys her new vehicle for many miles to come! Don't forget - as a Campbell customer, she can stop by any time to receive a complimentary car wash!! Kait Genge, Business Development Manager

November 02, 2023

Very positive experience with the dealer and dealership. Was able to order the car I wanted and received it in a timely manner. More

by buck.jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Campbell Ford responded

Jennifer, Thank you for taking the time to leave us a rockin' review! We're delighted to hear you had a positive experience at the dealership and with your sales professional, Erik. Thank you for your business, we appreciate the opportunity to take care of you again. We hope you enjoy your new vehicle for many miles to come - and please stop by to visit any time to claim your FREE car washes for LIFE! Kait Genge, Business Development Manager

November 01, 2023

Great Customer Service. Tony was very helpful. Our truck is running great. Prices are tad high, but they do good work. More

by SMENDEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out women was great. , Tony Coshow, Jacob Dawson
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Nov 03, 2023 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great experience in our service department and with Tony, your service writer. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs. Kait Genge, Business Development Manager

November 01, 2023

Everyone did a great job. Very professional. They took great care of my car. Thank you More

by kab10090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2023

Erik Blad did a great job at finding what I wanted and meeting the need I had in a new vehicle. He made the process quick and easy. More

by Hunsbeger
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Campbell Ford responded

Thank you for taking the time to describe your experience here at the dealership and with Erik, your sales professional. We're delighted to hear he did a great job at meeting your needs and finding you the perfect vehicle! Thank you for your business!! Kait Genge, Business Development Manager

October 28, 2023

I was brand new to purchasing vehicles. I had a lot of anxiety about it going in but Leon made the process easy and was constantly transparent with me so I never felt like they were pulling More

by matthewbryant201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Goldman
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Nov 03, 2023 -

Campbell Ford responded

Hi Matthew, Thank you for taking the time to leave us a review about your easy, transparent experience here at the dealership, as well as your time with Leon, your sales professional. We hope you enjoy your vehicle for many miles to come - thank you so much for allowing us the opportunity to earn your business! Please stop by any time to take advantage of your FREE car washes FOR LIFE!! Kait Genge, Business Development Manager

October 27, 2023

On-Site mobile service is really a fantastic solution for busy customer’s’ schedules. No more waiting around for your service to be finished at the dealership! More

by ZIELBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Simon
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October 23, 2023

The service department is great and the only reason why I continued to do business here, but my new car sales experience was and has been terrible from top down. Threatened to not sell me the car I ordered a More

by Tcirajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson
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