Campbell Ford - Service Center

No longer happy Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Don't believe him. Sold us another tire . Was there 3 hours, car sat out front for over an hour after it was done because the guy writing up the bill didn't know what he was doing. I also am not happy with the salesman I have bought the last three cars from. More

Body shop Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise c Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise car rental.I was able to drop my car off and have enterprise waiting for me.... I was very impressed More

3 * for an alignment I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone as I'm talking to you I'm holding the steering wheel to the right the entire time when I hold the steering wheel straight I am in the other lane. I got tires on my truck from Discount Tire they did an alignment for wheel alignment 0 problems I take my Lincoln MKX to a Lincoln dealer for an alignment free f****** times and can't get it right. Unbelievable nobody test drove this car if they did and how the steering wheel straight they would have found that the car goes in the the next Lane so tomorrow I'll be riding with your master mechanic and your manager of the service department and we'll take this car for a ride and they can see exactly what is wrong with a vehicle I am not a guitar expert but I do know that I'm supposed to be holding a steering wheel straight when I hold a steering wheel straight I turn left you guys got to get your s*** together you are 5 minutes away from my house and I want to buy a car from Campbell Ford but I cannot trust the service department that left lug nuts off my car and can't even align a vehicle I did alignments back when I was a kid and I don't know if somebody's learning on the numbers that are on my computer print out because it is all in the green and everything looks okay but putting the steering wheel straight I turn left More

Service at Campbell Ford Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of my vehicles. More

Oil change - was fine Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have never had any problems More

I could not get thru by phone or internet for appointment I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) r I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) replaces. More

Great service, everything done on-time as promised. Melissa is always great to work with. Great service, everything done on-time as promised. Great service, everything done on-time as promised. G Melissa is always great to work with. Great service, everything done on-time as promised. Great service, everything done on-time as promised. Great service, everything done on-time as promised. More

Review i was in for a new set of tires. Staff was helpful and friendly. I did think that it took too long. I was there more then 2 1/2 hours. Had I known i was in for a new set of tires. Staff was helpful and friendly. I did think that it took too long. I was there more then 2 1/2 hours. Had I known it was going to take that long I would have gone home. More

First Service appointment Had an appointment and my car was taken in for service as soon as I arrived. When work was completed they went over what had been done and when my ne Had an appointment and my car was taken in for service as soon as I arrived. When work was completed they went over what had been done and when my next service would need to be completed. Very friendly. More

In for an oil change and out with a new Explorer It was time for an oil change on my leased Ford Edge. It's a great vehicle and we've loved it the past 3 years. While I waiting, I spoke with Jason, w It was time for an oil change on my leased Ford Edge. It's a great vehicle and we've loved it the past 3 years. While I waiting, I spoke with Jason, who heads up the lease program. Our lease was due in another month or so. We talked about the possibilities of purchasing the Edge or getting a new lease on a new vehicle. Naturally, I was hoping for a lower monthly payment on a step-up vehicle, and Jason delivered! We're now driving a beautiful, new top-of-the-line Explorer with all the bells and whistles. It was quick and Jason made it easy. This is our fifth lease with Campbell in addition to the F-150 my husband purchased 3 years ago. Thank you, Campbell's and Jason -- I love my Explorer! More