Campbell Volkswagen of Edmonds

I owned a car and then decided to try the leasing option. I traded in my beloved Saab in 2008, and leased a new Jetta. Clint was fantastic and so helpful! I have absolutely adored my Jetta and have had nothi I traded in my beloved Saab in 2008, and leased a new Jetta. Clint was fantastic and so helpful! I have absolutely adored my Jetta and have had nothing but wonderful service and experience at Campbell Nelson. I recommend them to friends all the time, and fully intend to continue getting cars through them! More

My wife was pregnant and we looking for a car that would fit a total of 3 children, 2 in car seats, and we were having a hard time making up our minds... Campbell Nelson and especially Heath Bower really sa fit a total of 3 children, 2 in car seats, and we were having a hard time making up our minds... Campbell Nelson and especially Heath Bower really saved our sanity and the car fit within our budget. We are counting the days till we can go back to Heath Bower & Campbell Nelson to get another car; Without having to factor in the carseats! We've recommended Heath to many friends & will continue to do so. Thanks, M. Hill More

I was moving to Seattle from Chicago and needed a car for when I got out here. I worked with Heath online, he gave me the best price outright compared to other dealers in the area and went above and beyond when I got out here. I worked with Heath online, he gave me the best price outright compared to other dealers in the area and went above and beyond to provide the customer service I needed. He even picked me up from the airport. I would recommend Heath to anyone considering buying a new VW. More

Heath has always taken great care of me with my needs. I let him know what i was looking for and when it came in he called me right away. He was informative and went the extra mile. I will be back to shop t let him know what i was looking for and when it came in he called me right away. He was informative and went the extra mile. I will be back to shop there when i need another automobile. Heath has gained my service. Thanks More

My experience with CampbellNelson as a dealership was by far the best experience I have ever had. Heath Bower not only knew the product he was selling but also made my wife and I as comfortable as possible far the best experience I have ever had. Heath Bower not only knew the product he was selling but also made my wife and I as comfortable as possible throughout each step of the process. Thanks Heath! More

Overall I had a great experience with this dealership and would recommend them to anyone. I've given them a great rating because we bought a great car at a great price from great people. We've never had any would recommend them to anyone. I've given them a great rating because we bought a great car at a great price from great people. We've never had any major issues after our purchase and always had a great experience with the service department. More

This is a review for Campbell Nelson Volkswagon Overall, This is a review for Campbell Nelson Volkswagon Overall, I was impressed by the staff's forthcoming and friendly attitude, especially Larry Camp with This is a review for Campbell Nelson Volkswagon Overall, I was impressed by the staff's forthcoming and friendly attitude, especially Larry Camp with whom I had worked more often. The well-known pressure tactics prevalent in many car dealerships were absent when I paid my first visit to get ideas for a car purchase. My subsequent visits to the dealership allowed me to observe how things were run at least in terms of customer support and I was left with the feeling that they try hard to impart a family-type setting. Of note is the owner (Kurt Campbell) making his rounds to in the morning to greet customers and staff alike. My only prior experience with car dealerships was with Lynnwood Honda which I give high marks for customer service, attentiveness and timely responses. I am happy to say that they are both comparable. As with many sales, there were some small issues of concern by the buyer (me) just after my purchase. However, I compliment Larry for quickly resolving these issues to my satisfaction. As I have only worked with Campbell Nelson for a few months, I do not have any experience on their subsequent customer service standards for future car maintenance. However, if my initial experience serves as a yardstick, I do look forward to a continued smooth and satisfying relationship. Customer service is not only how well customers get treated during the car purchase but the continued excellence in service provision through the life of the car. If this continues, I would say that Campbell Nelson would have my enthusiastic consideration when I purchase my next automobile. More

Words can not begin to express how grateful I am to the amazing staff at Campbell Nelson for all that they did to make the process of leasing a new car a breeze. I never knew that this processes could be amazing staff at Campbell Nelson for all that they did to make the process of leasing a new car a breeze. I never knew that this processes could be made so simple. I have been a Campbell Nelson customer in the past, and I am so glad to be back. No one does customer service like them! More

I go one place for my service and one place only - Campbell Nelson VW. Across two cars and 15 services, I have never been let down. Ryan, the service manager, has a work ethic I can believe in: wha Campbell Nelson VW. Across two cars and 15 services, I have never been let down. Ryan, the service manager, has a work ethic I can believe in: whatever needs doing to make me happy. Period. The work is on time, efficient, and they always talk straight. I dont know much about fixing cars - I never will; I just drive them. But what I do know about is service and professionalism. And it's clear that Campbell Nelson does too - they've always made sure I've left happy and I can be a critical SOB. They look to the future and save me money ahead of time. They take care of the past and keep my car in perfect condition. And, when things dont go as planned, they deal with the present & understand that I might not 'get it' - not making me ask for what I need - they offer. That's top flight service. Not just bumper to bumper - head to toe. And not only have I never been disappointed with the result of my service, they've always been willing to work with me. To find ways to make things more cost effective, to fight on my side. Its clear that they consider you, the customer, to be the direction rules bend in - not the company. You know that small town mechanic, the one from TV that you can trust to play straight and make sure things are truly fair? They're right down the street in Edmonds - with the areas most high tech service center at their disposal. As I said - I dont know much about cars except driving them - and with Ryan's team at Campbell Nelson VW in Edmonds - you dont need to. Don't even think about going anywhere else. They've got you covered. Daniel Carpenter More

Ryan has been a GREAT help over the past few years and I will continue to use campbell nelson with all my vehicles. Campbell nelson has serviced my 2007 passat and our 2001 audi, both with great customer s will continue to use campbell nelson with all my vehicles. Campbell nelson has serviced my 2007 passat and our 2001 audi, both with great customer service and great communication during the repair process. Thanks to Ryan and the crew More