
Campbell Volkswagen of Edmonds
Edmonds, WA

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I have always found car buying to be stressful and I view I have always found car buying to be stressful and I view car sales people with suspicion. I visited Campbell Nelson in Edmonds. I wanted a VW and t I have always found car buying to be stressful and I view car sales people with suspicion. I visited Campbell Nelson in Edmonds. I wanted a VW and the dealership was recommended by a friend who had recently purchased a Jetta. Heath immediately put me at ease with his knowledge of the vehicles, his demeanor and his willingness to ask constructive questions and actually listen to my answers. Heath's performance was exceptional. He put me in the car I wanted, at a price I could afford and did it without me feeling I needed to count all my fingers when I left. I have already given his name to friends who are looking for a new car and would not hesitate in recommending him to anybody thinking of buying a vehicle. Great experience. Bravo! More
I was in the market for a new to me car, and I had heard many good things about Campbell Nelson, about how they take the time to understand their customer's needs and budget. When I met Clint, I told him r many good things about Campbell Nelson, about how they take the time to understand their customer's needs and budget. When I met Clint, I told him right off the bat what my budget was when buying a car, and he worked hard to stay within my budget, all while finding me a safe and reliable car. I did not feel pressured in to buying more than I could afford, and Clint took the time to understand my needs, driving habits, and the features that I wanted to have in a new to me car. I have also taken the vehicle that I purchased to their service department for various maintenance needs - I have always been treated with the utmost courtesy and respect. From top to bottom, every employee of this dealership has treated me as a member of their own family. I cannot recommend this dealership enough. More
This is my 2nd VW I have bought from Campbell Nelson. Great customer service from the time I walked out the door until I drove off the lot with my new vehicle. As a salesperson Larry was very helpful, f Great customer service from the time I walked out the door until I drove off the lot with my new vehicle. As a salesperson Larry was very helpful, full of information and provided options for me to consider to best meet my needs. Larry and BC, sales manager, went the extra mile to get me the exact vehicle that I wanted for the best price. Financing was smooth and easy. A top notch experience all the way around! I drove off the lot with the perfect fit vehicle for me. This won't be my last VW I buy from Campbell Neslon because of postive sales experience and great service for the life of my previous vehicle. More
Great overall!! I don't live close by the dealership but it was WELL WORTH the drive out there! Alan and the rest of the staff were amazing. I've never had such a positive car buying experience. I will r it was WELL WORTH the drive out there! Alan and the rest of the staff were amazing. I've never had such a positive car buying experience. I will return to this dealership in the future!!!!! More
I have bought one brand new vehicle and one certified used vehicle from Campbell Nelson. Both experiences were beyond great. The sales and service department are very caring and they go above and beyond used vehicle from Campbell Nelson. Both experiences were beyond great. The sales and service department are very caring and they go above and beyond their job description. I have been in the market for another vehicle and have made the decision to go with another Touareg, just so I can stay at Campbell Nelson. I have been a client for eight years and have never been disappointed. I would give them 10 stars if I could! Purchase your vehicle from Campbell Nelson, you won't regret it! More
I've purchased 4 vehicles from Heath @ Campbell Nelson over the last six years, he is knowledgeable, direct, honest and has a great sense of humor. It's nice to be able to buy a car from someone I trust a over the last six years, he is knowledgeable, direct, honest and has a great sense of humor. It's nice to be able to buy a car from someone I trust and relate with, and that is why Heath has earned my repeat business. More
I've worked with Heath multiple times buying both new and used cars and he's one of the best people to work with. I've owned about 20 cars now and so I've dealt with my share of cars salesmen and by far I f used cars and he's one of the best people to work with. I've owned about 20 cars now and so I've dealt with my share of cars salesmen and by far I feel the most comfortable with Heath and the group at Campbell Nelson. Thanks Heath for all that you do there. More
Heath was very responsive, and answered all questions (including pricing) in a very timely manner. All technical questions were answered as well, and if more information was needed, Heath obtained it. (including pricing) in a very timely manner. All technical questions were answered as well, and if more information was needed, Heath obtained it. In addition, this dealer's price was the best in the area. More
I purchased a new tdi from this dealer. All negotiations were over the phone and email, I just had to show up and purchase the car. Heath gave me the best price (out of three dealers) and didn't lie to me. were over the phone and email, I just had to show up and purchase the car. Heath gave me the best price (out of three dealers) and didn't lie to me. What more can you ask for? And why don't other dealers 'get it'? Campbell Nelson also does an extra oil change at 5K, which is great. Service was easy and convenient. More
Heath was very knowledgable & friendly. He made the whole process easy & fair. The dealership handle my lease and explained all the terms of the lease in plain English. I will recommend Campbell Nelso whole process easy & fair. The dealership handle my lease and explained all the terms of the lease in plain English. I will recommend Campbell Nelson to any one that I know or have dealings with. end More