I traded in an older motor home for a newer, lighter travel trailer and Wendy Martin was helpful with all the steps. Then the service department installed all the towing equipment needed. Thanks Camping World.
"Only 2 good employees with 5 star customer service ratings. "
- Camping gal
I have to say the only good experience I had with purchasing my camper here was with Alamo Riveria and Josh Ball. My purchase of a 2018 Pioneer was and is horrible. It is a lemon with lots of problems. From plumbing to cosmetic. In which I plan to go to a different dealership for warantee services. The service department needs more experienced mechanics, again another problem here. As for the gal that answers the phone, well she is good at screening calls and telling customers untruthful information. She also has no idea what corporate headquarters phone number is.
If you shop here you'll need Alamo and Josh.
I bought my latest 5th wheel from the Asheville branch. I drove 2,000 miles to do so because after 35 years RVing and 13 RVs, i found Alamo, my sales representative, to be the best one I have had the pleasure of dealing with. If you are looking for a new RV, see Alamo. Outstanding salesman! Thanks Alamo.
I was on my way to Ohio after 2 weeks in Tryon where on the last day my AC went out. Pulled in with no appointment and they fixed and had me back on the road in less than 2 hours. AMAZING SERIVCE THANK YOU!!
"Not what I would have expected from a company of this size"
Pickup my Compass 5th wheel after been there 2 weeks. 1 problem was leveling system don't level camper. They stated dead battery was problem. After setting 2 weeks not charging probably was down. Had to pay for .1 of hour because no problem. Guess what system still doesn't level camper. Was I happy with my results, no even a little.
I recently had a fifthwheel tow vehicle breakdown in Asheville N.C. I needed to have my fifthwheel towed to Kewanee ILINOIS. The person they sent was Gene Swanker and although the price was high he was a wonderful person and did everything he could to make the trip pleasant. It was ALMOST worth the breakdown to be around A person like him.
I would like to say a huge thank you to Autumn Lance and the entire service staff at Camping World of Asheville. I took my trailer in for a brake job and the results were beyond excellent. I would recommend them for any of your rv service needs.