Camping World of Fredericksburg, VA and Gander RV are an incompetent group of companies.
We purchased a 2019 Forest River Forester MBS 2401W in April and delivered on 7/21/18. Sold with extra high pressure from Sherry Archie of the finance closing dept for several useless contracts: Extended Service warranty agreements, road side assistance, tire warranty, Medical Alert, etc.
Took delivery of unit with an inexperienced man who showed us nothing but where to put DEP. We made a walk thru list of numerous major and minor items to be addressed. Holes in shades, Trim falling off, stabilizer jack motors not working, hot water heater not working on gas, full wall slide jumping over debris which quit working immediately. (Road side assistance fixed temp), Air Conditioner quit/froze up, outside sewer hose door broken, outside shower hose not working, TV remote missing & radio quit working. Not bad for first day!!?! First available service date 8/15/18 returned RV living 2-1/2 hours away. Sat with all day and they tore apart everything. Never found why fuses kept blowing. Husband picked me up and returned to pick up RV with all wires cut and temporally fixed on 8/21/18. Went on 9,000 mile trip next day. (Mercedes Chassis excellent!!!) Dropped off 12/18/2018. CW sent FR a ton of repair records for reimbursement. Picked up 1/23/19. Nothing had been fixed again. When we got home from next 4,000 mile trip we got permission from FR and took RV to a private repair shop (Naked Bear RV Service in Woodstock, VA). In less than a week they fixed everything for $1,545.
Our Forest River Forester MBS 2401W RV now has 22,000 miles as of 10/2019!! Love it!!
Note: Camping World has reimbursed a portion of extended service warranty, cancellation due to bad performance.