Camping World of Kansas City

Best part was my salesman I would have given a 5star if i were only rating Christopher Bowers. He was helpful and patient and a genuinely nice person. Our problem was that th I would have given a 5star if i were only rating Christopher Bowers. He was helpful and patient and a genuinely nice person. Our problem was that the folks who were to get the trailer ready for us to pick up mis-placed it and instead of a simple pickup we lost much of tue day and the interior wasnt even cleaned as had been promised. More

Dave told me everything I needed to know and more.,excellen D.W. Is an excellent experienced sales person. He is a total asset!! When I have questions he finds the answers promptly. He is very appreciated. D.W. Is an excellent experienced sales person. He is a total asset!! When I have questions he finds the answers promptly. He is very appreciated. More

Good Experience Richard Justice was our salesman. He was cordial and professional. He was very informative and helped us find the best camper for our needs. There wer Richard Justice was our salesman. He was cordial and professional. He was very informative and helped us find the best camper for our needs. There were no surprises and the whole process was quick and easy. More

Best salesman ever David is the best, I wasn't even there to buy and I did ! If it wasn't for Dave I wouldn't be happy. David is the best, I wasn't even there to buy and I did ! If it wasn't for Dave I wouldn't be happy. More

Service department is horrible We bought a used 2014 Thor Windsport in April of 2018. I noticed the full-wall slide was not all the way out at the rear when we 1st looked at it and We bought a used 2014 Thor Windsport in April of 2018. I noticed the full-wall slide was not all the way out at the rear when we 1st looked at it and the salesman (Chris) said he would have service check it out before we bought it (service dept. was also supposed to make sure all items/appliances were working before we took possession too). When we test drove it there was a piece of black hard plastic laying in the floor but it didn't appear to be broken from anything inside the camper. They supposedly cleaned/detailed the inside prior to letting us take it. The 1st time I open the slide after we get home, I find a big gouge in the vinyl flooring from the piece of black plastic (it had been wedged underneath the slide floor). I take pictures, send them to Chris, he talks to the general manager and they agree to pay/perform a mobile repair on the vinyl at my house. At first he says he'll have the vinyl guy contact me and set up a time. A month goes by without any call from the vinyl guy so I text the salesman and also tell him we are having trouble with the slide out. He says he's forwarding my contact info to the service director and they will contact me. No one ever calls. I call the service dept. on 2 occasions 8 days apart (didn't get name the 1st time) and both times they tell me they don't have any info about my problem and they're going to have to get with the salesman. I then leave 2 voicemails, about a week apart, to Julianne ( took my 2nd call) and she fails to return my call both times. By now my slide-out has something seriously wrong so I take it to a dealer that has done rv repairs for me in the past and leave it with them to figure out the slide problem because I can't get this horrible Camping World location to even return a phone call. I call Camping World again and ask to speak to the Service Mangager and suprisingly he does return my call within an hour. I explain all of this to him and what does he want me to do, bring the unit in for them to examine it (when I was told they would have someone come to the house and fix it). And they would like to look at the slide-out too. Really? I don't think so. I called the factory today and found out the unit has had two major repairs done on the slide-out system under warranty and this Camping World did the 2nd repair, just 3 months after another dealer had done a complete replacement of the Schwintek system. I'm pretty sure they knew the slide-out wasn't operating properly when they sold it to me. I wish I'd have thought to get the VIN# and call the factory before I'd bought it. More

DO NOT GO HERE. DO NOT BUY AT CAMPING WORLD KANSAS CITY. The sales staff is pushy and rushed. They pay no attention to your needs or any details. The service dept is DO NOT BUY AT CAMPING WORLD KANSAS CITY. The sales staff is pushy and rushed. They pay no attention to your needs or any details. The service dept is THE WORST. They will say ANYTHING to get off the phone with you. The service dept manager has never worked on an RV. He is incapable of answering questions because he has no mechanical training. None. He is rude and condescending. If I could do it again, I would shop ANYWHERE other than Camping World Kansas City More

Bad experience I purchased a brand new camper in April took it out camping and the refrigerator would not work., the hot water heater did not work. Come to find. O I purchased a brand new camper in April took it out camping and the refrigerator would not work., the hot water heater did not work. Come to find. Out they were never plugged in. So they never even tested the equipment. If I ever purchase another trailer I will not purchase it through Camping World More

Great employees We were concerned about the reviews for Camping World in KC because there were quite a few negative ones. The PaloMini we wanted was priced quite well We were concerned about the reviews for Camping World in KC because there were quite a few negative ones. The PaloMini we wanted was priced quite well so we drove to Kansas City.to check it.out. The service was very good and almost everyone we dealt with was professional, upbeat, friendly and went out of their way. Brian sold us the unit and Dan set us up. It was a Sunday and Dan was working his tail off, all his co-workers mentioned his extra efforts. It was a great day and we had a perfect experience. All our concerns wet addressed. More