"I had my Mustang custom built. Dave Norton, internet sales manager, kept me updated throughout the process. This was the first time I have been to Gary Crossley Ford. The employees could not have been friendlier and the facility is top notch. In all my dealings with buying a car, Dave Norton, by far, was the nicest and most professional sales person I have ever had! Great experience and I look forward to the next one."
Test drive a car and came back the following weekend to learn that it had been purchased. Zack asked want my wish list and said he would pass it on to his used car manager who goes to auctions during the week. Literally 2 days later, I had a text from Zack with photos and details! It literally meet every request and they meet the price I was looking for, too. We came in with a pre-approved lian from our credit union and I was pleased that they didn’t try to pressure us to use different lenders, which we have experienced with other dealers. The finance department quickly had the paperwork quickly in order and the process was very smooth. One of my best car buying experiences.
We can't say enough about our pleasant experience working with Henry Pulliam Jr. He was the main reason we came back to Crossley Ford. Such a sincere and amazing salesman. I would highly recommend his expertise , knowledge and sincere approach. He found the perfect Escape in the perfect color. Talk about going the extra mile!! Thank you, Henry, you're the best! Absolutely 5 Star customer service.
I had a great experience purchasing my car from Gary Crossley Ford in Liberty. MARC Carbonetto was my sales rep. He was knowledgeable, helpful, friendly and honest. I will recommend him to all my friends and family. If you are looking for a car, ask for MARC, all around GREAT guy. Thank you!
We recently bought a new Ford Focus from Gary Crossley Ford. Marc Carbonetto went out of his way to help us. He was a joy to work with! Stacy in After Market and Mark in Finance were also great. We got the car that we were looking for and couldn't be happier.
I purchased a vehicle from Gary Crossley recently and did so remotely from CT after finding the truck online. Clark was extremely helpful going back and forth on details, was extremely knowledgeable about the vehicle / features, made paperwork easy, and I always felt comfortable even though I hadnt even seen the car in person. Most importantly, the folks at Gary Crossley are fair and honest. I got a good feeling from my first phone call with Clark and it was a great experience from that point on.
"Marc and the team at Gary Crossley Ford dida great job again"
- Jeremy Huffman
The sales team does a great job and is reactive to any issues with new vehicles.
There have been issues with my 2014 Fusion and possibly with my Ford Truck I just recently purchased but the team there addresses concerns with customer satisfaction in mind.