Camping World of Macon

Camping World took over 5 months to glue down 2 floor slats, fix a door hinge, glue accent lights, and replace a faulty refrigerator. No only were they slow, when I got my unit back the black tank was slats, fix a door hinge, glue accent lights, and replace a faulty refrigerator. No only were they slow, when I got my unit back the black tank was 1/3 full (SO GROSS!), they left greasy dismantled stabilizers on a bare bunk MATTRESS, there were small xxxxxxof water on the floor near the new fridge and they killed a battery! When I dropped it off at Campimg World, all tanks were empty, all lights off, the battery kill switch was set to off, and any greasy parts were left in the storage compartments - not uncovered on a mattress!! I guess this is a waste of time to even list these things but I cannot express how disappointed I am with the Camping World’s service departments in Byron and Woodstock. Sloppy, trashy, inconsiderate, unprofessional, and just all around horrible. So nasty. Who uses someone else’s toilet and doesn’t empty it???? I would say unbelievable but it seems like par for the course for you guys. I’m sharing my experience with the BBB and every online forum I can find in hopes that what happened to me doesn’t happen to anyone else. Worst service department experience and the warranty program is a rip off. More

Service Dept has been non responsive to all the issues reported since we purchased our camper in MAY 2022. We've only been able to take 3 trips since we purchased it 8 months ago! Do not be hasty in ma reported since we purchased our camper in MAY 2022. We've only been able to take 3 trips since we purchased it 8 months ago! Do not be hasty in making a purchase with Camping World. Do your homework and shop around. More

The sales and service team are dishonest and unprofessional. They sold me a 2019 Dutchman Atlas with electrical issues in the control panel. This was never revealed or discussed during the sal unprofessional. They sold me a 2019 Dutchman Atlas with electrical issues in the control panel. This was never revealed or discussed during the sale. During orientation everything was working on the camper. When we drove off the lot and took the camper home the problems began. We hooked up the power and the slides, awning and ceiling lights do not work. We have attempted to call several times but no one will call us back. In fact, they hung up in my husbands face when he asked to speak to Larry in service, after he mentioned we had a 2019 Dutchman Atlas. They know the sales is fraudulent. My husband and I will be seeking legal advice. More

Very trifling place of business. No one knows anything about campers. Tried to buy a unit but the VIN was faulty. Don't waste your time. No one knows anything about campers. Tried to buy a unit but the VIN was faulty. Don't waste your time. More

Very poor customer service at their service department. My camper is 3 months old, I returned my camper to the service department within 1 month to repair the stove exhaust fan and lights not working. Took My camper is 3 months old, I returned my camper to the service department within 1 month to repair the stove exhaust fan and lights not working. Took it camping and the exhaust fan didn’t work. Took it back and they ordered a fan motor 3 weeks ago. Now Mathew will not return my call for an update. More

Went in with slide section issues while traveling from michigan to Florida. They took good care of us fixing the issue and made us feel welcome while we were there. The diagnostic guy and service manager michigan to Florida. They took good care of us fixing the issue and made us feel welcome while we were there. The diagnostic guy and service manager were awesome! You should be proud of this team and store More

Really wish we hadn’t bought first our used trailer here even though we love our trailer we think place is crooked. When we bought it I loved that they had new tires on it. But we messed up and stored it th even though we love our trailer we think place is crooked. When we bought it I loved that they had new tires on it. But we messed up and stored it there and pretty sure they swapped them on us. Had to buy new tires after less than a 400mile trip and every tire person we talked to said there was no way new tires would be like these were on that mileage. Yes maybe if there kind of axle issues but had them checked of course when new tires installed. I will never return to the camping world in Byron Ga & tell as many as I can not to! More

Give this place -1; Buyer beware, sold me something they could not deliver, gave down payment, run and approved credit, could not come through on deal talked to Matt who was to return my down payment, c could not deliver, gave down payment, run and approved credit, could not come through on deal talked to Matt who was to return my down payment, called on a Monday, told me a check could not be signed until Friday, I drove 2 hours to pick up refund to be told check was mailed, who knows if that is true. Unorganized place of business, if this is how people are treated before a sale, It must be xxxx after the sale. I WOULD NOT BUY A LUG NUT FOR A CAMPER FROM CAMPING WOULD, most horrible experience in my life buying something More

Is there a way to give less than 1 star? Reading through these reviews, it is clear that there are many total BS ones put in to make this place look better than it is. No customer service, and they don't c these reviews, it is clear that there are many total BS ones put in to make this place look better than it is. No customer service, and they don't care either. We left our camper there for 3 minor issues the 2nd week of August - fridge issue, furnace check, and a ripped seal. After walking around it with the service rep, Jon, agreed to have bearings packed since we have (well, HAD now) a long trip planned for Thanksgiving. Not too bad, it would take longer than the 2-3 weeks he told us, but I had 2 phone calls and 2 emails from him. After NOTHING for a month, and 2 non-returned calls from my wife, we reached someone. He told us that Jon had quit, and we had been one of his clients. Turns out they never reassigned our trailer to anyone, but they would do so at that time. Another month passes and we start calling. SEVEN calls, not one returned, until I called 4 days in a row. Everyone who answers the phone has no idea what customer service means, and it gets worse when they transfer you to service. On calls 4-7 I was told a sticky note was being put on MY service tech's desk with ASAP and IMPORTANT on the note. Had to call and finally got Megan, yesterday. I asked for a status, and after reviewing my account she said, "The part we needed arrived on October 25, are you going to be bringing in the trailer". She tried her best to be nice when I explained that they had had the trailer there for over 3 months, and now she was telling me that they had the part they needed for 2 weeks, with not one call to let us know (or return of any of our calls). She went on to explain that Jon's clients were all given to the service manager, Shauna - who again had never once reached out to us. Oh, and funny that although they didn't know it was sitting there, they did determine that I would owe over $600 for the other work they had done. I asked how long it would be for the repair and Megan put me on hold to confirm. She would try to get it in yesterday, put the part on, and call me if it was done. I joked that I knew I would not get a call last night, and of course, I did not. She did call this morning to let me know that they did put the part on, BUT it wasn't the problem. They have it figured out, but no idea when the part might come in, or how long it will take to get the part installed once they do have it - and I'm still kind of leary when her response was that she didn't see why that part also wouldn't be covered under warranty....I won't be holding my breath. I will be posting this review anywhere and everywhere I can find that will take one on this place. And when they don't respond, or get this handled, I will start adding to it. Megan should be promoted to service manager, as although she couldn't finish the job, she at least had the decency to call me back (a day later). Not one other person has even done that, and they have made not one offer to make this right. More

I bought a new trailer from a Georgia store, and within 2 months, refrigerator area leaks, starting to ruin the wood around it, bathroom slider door slider broke fuse on microwave blew out. And all this comp months, refrigerator area leaks, starting to ruin the wood around it, bathroom slider door slider broke fuse on microwave blew out. And all this company could say? Bring it to us to diagnose minimum we will keep it for a week, then order parts, and have you return it for a week or more. Ridiculous! wouldn't be so bad if it was just a summer camper, I live in mine for my job, all they would say, is yeah that would be hard to do, find a repair man to fix it, and send in the paperwork. CW told me call the manufacture, who told me to call CW. So my options, pay out of pocket for a repair man for a 3 month old camper to be fixed, and hope to get reimbursed, tow it to a CW, for me to pay for a motel for 2+ weeks out of pocket. I have called multiple repair men, and they cant do the work, so I am stuck with this. I would like to return or have the company repair it under their warranty. I would stay far away from this place, or this company. More