Cannon Nissan of Jackson

Took my mom's car in for a full diagnostic work-up. Once they found out my transmission needed replacement, they refused to complete the diagnostics, stating "It'd be a waste of their time" unless I pl Once they found out my transmission needed replacement, they refused to complete the diagnostics, stating "It'd be a waste of their time" unless I planned on paying them to fix the CVT. I was assured that I'd be able to use the diagnostic fee ($222) towards repairs or general maintenance (even windshield wipers), but they reneged on that as well. All the while, they assured me that they work to win customers over with good service and looking after the customer. While I can understand their viewpoint, they broke their promise and did not give me what I paid for - plain and simple. Definitely not going back. More

Charles Aga is amazing! He was honest and worked diligently to get me the best deal. He was personable and friendly but professional. It was a pleasure car buying with Charl He was honest and worked diligently to get me the best deal. He was personable and friendly but professional. It was a pleasure car buying with Charles and Cannon Nissan. I will definitely recommend them in the future! More

This review is specifically for our salesman, Charles Aga. He is the most caring, kind, and considerate salesperson to work with. I would recommend him to anyone who is looking to purchase a vehicle! He Aga. He is the most caring, kind, and considerate salesperson to work with. I would recommend him to anyone who is looking to purchase a vehicle! He is patient and makes sure that the vehicle you choose suits your needs and that he gets you the best deal possible. His upbeat demeanor and positivity make every purchase a great experience, and his love of the Lord shows in how he handles every move. I couldn’t give him enough stars if I tried! More

I had an amazing experience purchasing my new 2026 Nissan Kicks, and I couldn’t be happier! A huge thank you to Shanekia McEntee for making the whole process so easy and stress-free. She was patient, knowled Kicks, and I couldn’t be happier! A huge thank you to Shanekia McEntee for making the whole process so easy and stress-free. She was patient, knowledgeable, and truly listened to what I wanted. She answered all of my questions and made sure I left feeling confident with my purchase. If you’re looking for someone who genuinely cares about her customers and goes the extra mile, I highly recommend asking for Shanekia. I absolutely love my new Nissan Kicks and appreciate everything she did to help make it happen. Thank you again! More

This dealership has great leaders. I came in for something that happened to my car and the head manager had no problem getting me together with kindness. I came in for something that happened to my car and the head manager had no problem getting me together with kindness. More

Mr. Aga was very helpful, knowledgeable, and caring. He helped me find the right vehicle to get me to school and work. I definitely recommend Charles to everyone who is looking for a reliable car! helped me find the right vehicle to get me to school and work. I definitely recommend Charles to everyone who is looking for a reliable car! More

The service department is top notch. Quick service and great check in and check out. Jerrod did an incredible job taking care of us! Quick service and great check in and check out. Jerrod did an incredible job taking care of us! More

I purchased a used Pathfinder for a family member and our experience was atrocious. The salesman assured us nothing was wrong with it and it would also be fully checked over before it was brought to our loca experience was atrocious. The salesman assured us nothing was wrong with it and it would also be fully checked over before it was brought to our local Cannon dealer. They checked it, took a couple days to replace the ABS sensor light, then sent it here. The driver who delivered it told the new owner that the car was pulling badly the whole ride and needed to be checked immediately. The local dealership discovered that it was out of alignment, needed new struts, hadn’t been detailed, had a bad battery, and had a bolt missing from the brake caliper! This car had clearly not been checked adequately and could have caused a serious accident. Nissan Jackson only agreed to cover part of the cost of repairs. I can’t warn potential customers enough to stay away from this place. More

Ken and Jarrel took really great care of my car! This was second time using this service department. They make it so easy and convenient for all my needed maintenance. Very nice and professional. Th This was second time using this service department. They make it so easy and convenient for all my needed maintenance. Very nice and professional. They made sure to be very detail and friendly. Keep me updated on my vehicle. More

I took my car to Nissan Cannon on 1/30/2024 for a tune-up and a censor change. While there, Raul was my service advisor. I informed him that my car crunk up a little rough, my check engine light was on solid and a censor change. While there, Raul was my service advisor. I informed him that my car crunk up a little rough, my check engine light was on solid, and the traction light was solid. Raul Mendez informed me that they could do a full inspection to ensure they fixed the correct issue. When Raul called, he informed me what was wrong, but never mentioned the rack and pinion being worn or the traction light flashing. So I tell him to fix what I brought the car in for along with a radiator flush, the rest can wait. After fixing those 3 problems, Raul then calls me back and informs me that now my traction light is flashing and he thought the tuneup with fix that, but now the car is not drivable and bucking. He then informs me that they can’t take responsibility for this. So we have had to battle them from 1/30 - present day still to have my car fixed from what they broke. The website informs you of steps the techs take on for your vehicle. Their is an inspection step and that step details so much is reviewed for accuracy yet I wasn’t informed of my car being worse off then when I brought it in until the final step was completed and it was time for the vehicle to be picked up. We have refused to pick it up daily although they continue to try and send me back with the vehicle being non drivable after their work was completed. Still currently waiting on my vehicle as I write this. PLEASE DO NOT USE CANNON NISSAN OF JACKSON, MS! More