Cannon Toyota
Vicksburg, MS
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I WOULD NOT EVEN GIVE THIS DEALERSHIP 1 STAR THEY ARE CROOKS ONCE THEY MAKE A CROOKED SALE THEY ARE DONE WITH YOU THEY IGNORE PHONE CALLS AND TEXT MESSAGES THEY SOLD ME A BRAND NEW 2024 TOYOTA CAMRY SE T CROOKS ONCE THEY MAKE A CROOKED SALE THEY ARE DONE WITH YOU THEY IGNORE PHONE CALLS AND TEXT MESSAGES THEY SOLD ME A BRAND NEW 2024 TOYOTA CAMRY SE THAT DOESNT EVEN HAVE A REMOTE START ON IT AND CANT EVEN BE ADDED BECAUSE YOU HAVE TO HAVE A TOTALLY DIFFERENT CAR THAT IM NOT INTERESTED IN AND IT WOULD HAVE TO BE ADDED DURING THE MANUFACTURING PROCESS WHICH IS ALSO SOMETHING THIS DEALERSHIP DOES NOT DO THE PAYMENTS WOULD ALSO BE MUCH HIGHER FOR A DIFFERENT MODEL THAT IM NOT EVEN INTERESTED IN I CANT EVEN SUBSCRIBE TO REMOTE CONNECT ON THIS CAR AND ITS A BRAND NEW 2024 IT MAKES NO xxxxING SENSE THEY DIDNT EVEN KNOW THIS AT THE TIME OF SALE AND I JUST ASSUMED BECAUSE IT SHOULD HAVE IT THEY REFUSE TO DO ANYTHING ABOUT IT AND EXPECT ME TO PAY OVER $700 A MONTH FOR A VEHICLE IM NOT 100 PERCENT SATISFIED WITH WHEN I CONTACTED THE TOYOTA PLACE IN BRANDON BECAUSE VICKSBURG DONT KNOW xxxx THEY WERE ALSO PUZZLED AS TO WHY IT DIDNT COME EQUIPPED WITH IT THEY EVEN ASSUMED IT CAME ON EVERY 2024 IM DEFINATELY REPORTING THEM TO THE BBB THEY ALSO TOLD ME THEY WERE GOING TO PAY MY OLD CAR OFF AND THEY SHOULD AT THERE EXPENSE FOR GIVING ME SOMETHING I DO NOT WANT WELL THEY DID NOT PAY IT OFF AND I WENT UP THERE AND SHOWED MY xxx BECAUSE THE FINANCE COMPANY WAS RINGING MY PHONE OFF THE HOOK FOR NON PAYMENT WHEN I MADE ONTIME PAYMENTS EVERY MONTH I ALSO GIVE CANNON PLENTY OF TIME TO MAKE THE PAYMENT AND THEY REFUSED IT ACCUMULATED MORE INTEREST AND LATE FEES PLUS TAXES WHICH HAS ALSO AFFECTED MY CREDIT AND THEY DO NOT WANT TO TAKE RESPONSIBLITY BRADY ELLIS IS THE MANAGER UP THERE AND HE IS A xxxxx BECAUSE HE DOES NOT TALK TO YOU LIKE A MAN HE JUST IGNORES YOU NOR DOES HE TAKE FULL RESPONSIBILITY FOR xxxxUPS AT THIS DEALERSHIP I WENT OFF ON HIM HE NEEDS TO BE FIRED AND THIS DEALERSHIP NEEDS TO BE SHUTDOWN IF THEY THINK IM GOING TO PAY THEM $700 A MONTH AND IM AN UNHAPPY CUSTOMER THINK AGAIN IM CONTACTING TOYOTA FINANCIAL AND HAVE THEM LOWER MY PAYMENTS TO ABOUT $400 A MONTH THATS ABOUT ALL THIS CAR IS WORTH IT DOESNT EVEN HAVE NAVIGATION ON IT AND THEY ALSO FAILED TO TELL ME THAT AT SALE AND ITS A VERY SMALL 7 INCH INFOTAINMENT SCREEN BUT THE FINANCE COMPANY CAN FIGURE OUT HOW TO REDO THE CONTRACT WITH THE DEALERSHIP WITHOUT MY INVOLVEMENT WITH THIS CROOKED DEALERSHIP I WILL NEVER GO BACK THERE IF I DO GET READY TO CALL THE POLICE WHICH THEY THREATENED ME WITH BECAUSE I WENT APE xxxx ON THEM BECAUSE THEY DONT TAKE RESPONSIBILITY WHY IS IT THE JOB OF THE CONSUMER TO KNOW EVERY ASPECT OF A PURCHASED VEHICLE THATS WHY YOU HAVE AGENTS TO HELP YOU IN THE BUYING PROCESS BUT THEY WERE ILLITERATE More
Big shout out to Lacey Watson, Finance Consultant! She was quick and efficient when I was purchasing my new Rav4!! Thank you, Lacey!! She was quick and efficient when I was purchasing my new Rav4!! Thank you, Lacey!! More
Great service, low dealer fees, no "market adjustment" or expensive and unwanted packages. Was able to customize dealer-installed options (i.e. add roof racks, no floormats, add cargo organizer, etc) to make expensive and unwanted packages. Was able to customize dealer-installed options (i.e. add roof racks, no floormats, add cargo organizer, etc) to make our van an optimal fit at the best price. Smooth transaction with F&I and delivery. Salesman (Brooke Chadick) showed my wife and me the unit's complex infotainment system and other tech, and made it all very accessible and straightforward. Looking forward to going back for my new Prius Prime Twin Turbo (currently unavailable, but hopefully soon) to spice up the garage alongside the new minivan. Was definitely worth driving in from Panama City and New Orleans to make the deal, and would strongly recommend. More
The GM, Mr. Crozier not only met our needs, but anticipated them and had everything as taken care of it as much as it could be done. The lady that helped us wit Crozier not only met our needs, but anticipated them and had everything as taken care of it as much as it could be done. The lady that helped us with the multimedia (Kelsey, maybe?) was great, and she told us we could call with any questions and come back later to go over everything again if we needed to. We traded in a Tacoma and Lionel an Mr. Ward in the service office and all the guys in the service area are awesome. More
My experience at Cannon Toyota My experience at CANNON TOYOTA was the best l ever had in all the years that I have been buying cars. Everyone was very friendly. CHARLES HAMILTON was My experience at CANNON TOYOTA was the best l ever had in all the years that I have been buying cars. Everyone was very friendly. CHARLES HAMILTON was the best sales man I ever had the pleasure of dealing with. He made my wife and I feel very special while he was selling us a car. I want to tell everyone who are looking to buy a car, go to CANNON TOYOTA and talk to CHARLES HAMILTON. He is the BEST!!!! More