
Canobie Lake Toyota
Salem, NH
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This Rookie is a Winner! First let me say that I can be a very hard and difficult to do business with, when I believe that the person In which I am conducting business, does First let me say that I can be a very hard and difficult to do business with, when I believe that the person In which I am conducting business, does not understand their field of business, I met Jaime Vargas as I was looking to purchase a new vehicle. I was immediately impressed with this young man. His forthright approach intrigued me. In a professional manner he did not hesitate to inform me that he was in fact new to the industry, and that he did not know a lot about the automobile sales business. He also informed me that there were people that could answer the questions that I might have should he be unable. After meeting Bob Stable I was convinced that this was a dealership that I wanted to do business with. From Sales Negotiations to credit approval this dealership is a pleasure to do business with. With the help of Jaime Vargas and just a little help from coach Bob Stable. I got me a new RAV-4 Great Job Jaime. Thank You. More
Seamless What a wonderful experience! I would have leased two cars from Robert Copley if I needed an extra one. From the moment I walked into the dealership to What a wonderful experience! I would have leased two cars from Robert Copley if I needed an extra one. From the moment I walked into the dealership to the moment I drove away, I was nothing but impressed. I will lease/buy my next car from him for sure and would recommend anyone in the market for a car to go see him. Josh and Sue helped during the process when Bob was not available (read working with other clients). They were up to speed on all the details. When I needed some ideas on where we stood during the process they were right there with true statements that helped reassure me. Flawless teamwork!!! In addition, David Pickering was quick to help when the day came to sign the documents and the appointment we had set with Bob was moved up to an earlier time in the day. David worked with Jonathan in the finance department to get me in to sign the docs as soon as possible. Very accommodating and professional. Jonathan knows his stuff. Super professional and on point. He was friendly and quick while providing detailed and accurate financial service. My interaction with Rick was short but fun. He appraised my trade and we had a great conversation. He gets it. A Toyota is a Toyota. You know why you are there and what you are buying from the moment you go there. What your really buying or leasing is a relationship with the dealership. The sales staff and finance people are top notch. I have not had a chance to interact with parts or service yet. I have purchased cars in the past and know the difference. A big selling feature is the new facility on Route 28 in Salem, NH. A must see. Closed in children's play area, free WiFi (expected but a plus), beautiful showroom, drive through service drop off area with drop box and shuttle service are all some features and benefits of the new space. It is a must see. More
Friendly, Honest, Fair My car unexpectedly stopped working in the beginning of the month. After trying to work with my normal service dealer, Jaffarian, I was in the same s My car unexpectedly stopped working in the beginning of the month. After trying to work with my normal service dealer, Jaffarian, I was in the same spot. They were never honest with me or friendly. On a whim, I went to Rockingham Toyota, looking to see what my options were financially. The team there, especially Joe, was so helpful to me. I was able to ask them questions without feeling like I was asking a "stupid question". I was educated on different times of financing, given realistic options. I never felt pressured to make a decision quickly. In the end, I walked away with a New Toyota Rav 4! My Father in law and I were so impressed with the service that he is going to start looking for a new car of his own! More
very accommodating Salesperson is very knowledgeable and very easy to deal with. Everything was done in a timely manner. And the car was delivered to my shop as promised Salesperson is very knowledgeable and very easy to deal with. Everything was done in a timely manner. And the car was delivered to my shop as promised More
Great experience Jay was simply awesome and to the point he was honest and didn't waste my time he knew what I was looking for second car bought from Jay Jay was simply awesome and to the point he was honest and didn't waste my time he knew what I was looking for second car bought from Jay More
Outstanding and professional service The dealership sales team is top notch. They truly care about their clients needs and go above and beyond in making sure their clients needs are met a The dealership sales team is top notch. They truly care about their clients needs and go above and beyond in making sure their clients needs are met and exceeded. More
AWESOME: Bob Copley and Rockingham Toyota! Low key and calm dealership compared to the chaotic and frenetic ones out there. Bob did a great job answering a million questions and serving us, ev Low key and calm dealership compared to the chaotic and frenetic ones out there. Bob did a great job answering a million questions and serving us, even on his day off. He was patient with our lengthy car-looking process, stayed in touch and at no time was pushy. Yay! Can't recommend him or the dealership highly enough. More
Quick, Easy, Painless I came here looking for something specific to my needs. Ms Lilly found what I wanted immediately and the truck is absolutely perfect. I was offered a I came here looking for something specific to my needs. Ms Lilly found what I wanted immediately and the truck is absolutely perfect. I was offered a fair amount on my trade in, and I have no complaints as to their process. More
Excellent Sales Team, Excellent Finance Team I got the car I wanted in the color I wanted for the price and payments I was comfortable with. Jen and Jon made the process so quick and easy. They w I got the car I wanted in the color I wanted for the price and payments I was comfortable with. Jen and Jon made the process so quick and easy. They were knowledgeable and so fun to work with. I am beyond thrilled with my car! More
Great experience I went in to lease a Rav 4. Gene and Bob S were great they made me feel very comfortable. They explained every detail of the car to me. They both were I went in to lease a Rav 4. Gene and Bob S were great they made me feel very comfortable. They explained every detail of the car to me. They both were very professional. Great experience!!! More