
Canobie Lake Toyota
Salem, NH
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New RAV4 It seems like every time you mention "car shopping" everybody has the same opinion. We all hate it!! You prepare yourself for a long, frustrating, a It seems like every time you mention "car shopping" everybody has the same opinion. We all hate it!! You prepare yourself for a long, frustrating, and tiresome ordeal. We contacted several dealerships prior to Rockingham and were dissapointed and they just reinforced our opinion of the car buying experience. We were pleasantly surprised when we arrived at Rockingham Toyota. Bob Copley was pleasant, courteous, and very professional. We were extremely particular with what we wanted. Bob was very patient and located a vehicle for us within a day. He was in constant contact with us throughout the process. There were no surprises. He followed up with emails if he could not reach us by phone. It was great. David Pickering was genuine and personable and the price was great without the hassle. He assured us we would be kept up to speed with every step of the process and he did not disappoint. Terry Wong literally walked us through the financial paperwork and explained EVERYTHING. He made us feel so comfortable and we did not leave questioning ourselves. While we were waiting for the finishing touches, Emmett Horgan (owner of the dealership), offered us a slice of pizza. I have been to many dealerships and I have never seen that before. Thank you Rockingham More
Good salesperson but. Edwin Santiago was a pleasure to work with but the rest of the sales staff left a lot to be desired - started with online sales and were assured of an Edwin Santiago was a pleasure to work with but the rest of the sales staff left a lot to be desired - started with online sales and were assured of an excellent price with 0% financing - we repeatedly told them we insisted that as much of the process be completed before we drove 80 miles to complete a deal. The dealer was pretty much unresponsive /uncooperative. I happened to be driving through Salem sometime later and I tried to nail down the details of a deal with a visit - only to be told that the deal offered via email was not possible - I said OK and started to leave - was called back (not by name - "Hey you") and told yes that deal was possible..... I left and said I'd think about it. I later contacted our sales person and said we'd do the deal but objected to a large deposit required before they would confirm the deal - still had no confirmation of financing beyond "Looks good". Several days later after my wife had urged me to put down a deposit and proceed I again stressed that we would not come down until the financing was confirmed (again an 80 mile round trip - we had a ride there arranged). We went believing that all was in order - had to wait far too long to get to financing (actually hard sell for extended coverages) only to be asked to fill out all our info - we had done an online app weeks before - and then were told we couldn't get the 0% financing again.......we again started to say OK, never mind, no deal - then we could get the 0% financing....a big thank you to the finance guy (whose name escapes me right now but I think it was Scott) for making it work but the rest of the sales and financing staff need to get themselves coordinated and to honestly deal with prospective buyers. More
Great service by Salesperson and Finance team I first leased a vehicle back in 2012 and turned it in this week to finance a new one. Great service by Nelson Pena my sales guy and also by Terry Won I first leased a vehicle back in 2012 and turned it in this week to finance a new one. Great service by Nelson Pena my sales guy and also by Terry Wong in finance. I was very happy and satisfied with the service and my new vehicle. If you go to Rockingham Toyota talk to nelson and Terry, they are the best! More
They made my experience so comfortable and enjoyable Great price! Compared it with MUlTIPLE other dealers and they gave me the best price by far. I worked with Terry and Sue and they both made me feel Great price! Compared it with MUlTIPLE other dealers and they gave me the best price by far. I worked with Terry and Sue and they both made me feel so comfortable and made my experience so enjoyable! More
Good deal This is my second time buying a car from Rockingham Toyota and have to say this was a great experience. I dealt with Paul Hojlo who was extremely prof This is my second time buying a car from Rockingham Toyota and have to say this was a great experience. I dealt with Paul Hojlo who was extremely professional, courteous and not pushy at all. I will refer friends and family to Paul and the Rockigham Toyota dealership. I must say also my interaction with David Pickering and Scott Miranda went smoothly and both were very professional as well. Thanks Michael Allen More
Corolla I had a great first experience at Rockingham Toyota. Paul and staff made the car buying process easy and stress free. Paul was very personable and pro I had a great first experience at Rockingham Toyota. Paul and staff made the car buying process easy and stress free. Paul was very personable and professional. I would recommend Rockingham Toyota to anyone! More
Making a Birthday Surprise We have planned on surprising our granddaughter with a new Toyota Corolla for her Sweet Sixteenth birthday for over a year. After long research, we k We have planned on surprising our granddaughter with a new Toyota Corolla for her Sweet Sixteenth birthday for over a year. After long research, we knew the Corolla was the right choice. We want her to be safe in her first car. RICK TITUS helped us make this happen. His professionalism and sincere enthusiasm from our first meeting with him made our experience with Rockingham Toyota A+! There was never a moment that did not go smoothly. Thanks, Rick, and everyone we dealt with for making our granddaughter's birthday one she will never forget. Sylvia and Hank Francescone More
New Toyota Venza I would recommend this dealership to everyone! Jenn was amazing to work with and so was our Finance manager Terry Wong. They did an excellent job an I would recommend this dealership to everyone! Jenn was amazing to work with and so was our Finance manager Terry Wong. They did an excellent job and go out of their way to make purchasing a car stress free and easy. More
Rate Nelson -- Excellent Nelson took care for of the deal. I had a very good experience with Nelson and Rockingham. He really impressed me and I'm ready to suggest others. Nelson took care for of the deal. I had a very good experience with Nelson and Rockingham. He really impressed me and I'm ready to suggest others. Sundeep. More
2/14/15 Just want to Thank everyone at Rockingham Toyota. I bought a RAV 4 my salesman was Bob Stabile he was easy to work with and did an excellent job showi Just want to Thank everyone at Rockingham Toyota. I bought a RAV 4 my salesman was Bob Stabile he was easy to work with and did an excellent job showing me the car. It was a easy no stress and pleasant purchase!! More