
Canobie Lake Toyota
Salem, NH
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The Power of Jennifer I have been taking my 2011 Corolla to Rockingham Toyota for the past 3.5 years to handle all my maintenance and care. I have never had a single bad ex I have been taking my 2011 Corolla to Rockingham Toyota for the past 3.5 years to handle all my maintenance and care. I have never had a single bad experience. Everyone is always so friendly and make my trips there very enjoyable, especially Tim Johnson. You will NEVER see this man in a bad mood. He is my favorite in the service department. I remember one time when waiting for an oil change, one of the sales reps offered everyone who was waiting some pizza cause it was lunch time and they were a little backed up. No other dealership would offer you part of their lunch. So when it came time to look at upgrading to a bigger vehicle it was a no brainer to go to Rockingham. When I walked in the door I was immediately greeted by Jen Lilly. Once it was determined that we are both named Jennifer, I knew things were going to go good. I told Jen that I was interested in getting a Highlander but I know that is a big jump in payments from my Corolla. She asked what I thought about a RAV-4 and I told her I am not really interested in that model. Jen then suggested the Venza. I always liked them but have never driven one. She asked me what color I was interested in and within a few minutes there was a beautiful 2015 Magnetic Grey parked out front ready for a test drive. She walked me around the car and showed me all of its great features. There was so much room!!! This was perfect for my three kids and their sports equipment. And who would have ever thought that the LE would have so many cool features. This was a major upgrade from my Corolla LE that had practically nothing. When it came time for the test drive we buckled up and headed down the road. Jen is the coolest person. Nothing is better than feeling completely comfortable with a complete stranger in a confided space. I joked with her when she started going over some other important features/specs about the car, by interrupting her and saying "all that matters is if I look adorable in this car". After that, we just chatted up a storm as if I was taking a cruise with one of my closest friends. She totally got my personallity. To be able to know how to adjust your personality to your customer's is a great asset to have for a salesperson. Jen did this flawlessly. As far as the Venza, I immediately feel in love with it. I could not imagine not having it as my next vehicle. After we got back to dealership I told her what I was willing to put for a down payment and what I wanted for a monthly payment. I got exactly what I wanted!!! After my time with Jen, I got to finish the paperwork with Scott Miranda. He was another great person to work with. I am so excited about my new Venza, I seriously can not wait to pick it up!!! I would recommend Rockingham Toyota to everyone. They are the only people that I will ever trust to touch my cars, and now it looks like they are the only dealership I will ever go to for my new vehicles. More
Exceptional! The staff of Rockingham were extremely helpful and courteous in every aspect of may selection and purchase. Because of my work schedule I was a " The staff of Rockingham were extremely helpful and courteous in every aspect of may selection and purchase. Because of my work schedule I was a "difficult customer" but they went to great lengths to meet my scheduling needs. In particular Rick Titus my sales rep and Finance officer Terry Wong were both flexible and supportive and made things easy and problem free. I would highly recommend both this dealership and Mr. Titus to all. I am a repeat customer having leased a car through Rockingham three years ago. More
Great first-time buyer experience! My review is about a month late but this does not reflect my experience at this dealership. I bought my first brand new car the beginning of January o My review is about a month late but this does not reflect my experience at this dealership. I bought my first brand new car the beginning of January of this year. I am not car-savvy and did not really know what I was getting myself into, all that I knew was what kind of car that I wanted. It was quite the emotional experience but with the help of Jay, he made my first time experience (in the end) so exciting! He was so knowledgeable about Toyota and all the key features that the RAV4 supplied. I was pretty much already sold on the type of model but he helped me to understand why it is the best model to choose. I truly felt like he cared about me as a person and not just as a "customer". He helped me get the best deal and I even got some free floor mats with my car! (Which has been so helpful during this messy winter.) I would not have changed anything about my experience working with Jay! Highly recommended! More
MOST PLEASANT CAR PURCHASE EXPERIENCE EVER! I highly recommend this dealership~ My experience has been amazing from the moment I walked in and was welcomed by salesperson Rick Titus. Rick provi I highly recommend this dealership~ My experience has been amazing from the moment I walked in and was welcomed by salesperson Rick Titus. Rick provided me with excellent service from listening to what I was looking for, to showing me the actual car to test drive. He provided me with all the information I needed to decide the Rav 4 was still the perfect car for me. Once I was ready the credit experience was just a easy~ I had the pleasure of meeting Terry Wong in finance and he explained the contract line by line and it was done in no time....it felt like we were old friends by the time I left. I appreciate all that was done to make this experience simple, fast and easy and actually very exciting!! Thanks to Rick the car delivery was made a wonderful experience with him explaining every detail of the car to me. He took the time to show and explain every button, check the seatbelts, put in the rubber floor mats and even connected my iPhone to the touchscreen so I was ready to go! Needless to say I would highly recommend coming back to do future business and look forward to driving my beautiful new car. Thank You Rockingham Toyota! More
Friendly, Courteous Professional People Who Listen to You! Already having been a Corolla owner, I was determined to buy another Toyota. Bob Stabile was very helpful and patient with me as I explored various o Already having been a Corolla owner, I was determined to buy another Toyota. Bob Stabile was very helpful and patient with me as I explored various options to see what my budget would allow. I considered leasing, and then instead, decided to buy. Bob listened very carefully to what kind of car I really liked, and the options I would like to have on it. He has obviously vast expertise on many vehicles. My adult son came by later and was very impressed. (And he doesn't impress easily). I thought I would be getting another Corolla, but I wound up with a pristine used Scion tc that I absolutely love! Now my son is considering buying a Toyota! Bob, and the other people I dealt with at the dealership-- Scott Miranda and Andrew Alves ---made it THE BEST EXPERIENCE I'VE EVER HAD BUYING A CAR! They are all friendly, courteous, professional people who really listen to you! The respectful treatment and prompt service given me and my son was par excellence. Andrew and Scott both worked very carefully to ensure I had the car I wanted with the kind of deal I wanted. Our family will need another car in the near future. Needless to say, we are returning to Rockingham Toyota! Thank you all! More
Great purchase experience! From beginning to end, the purchase experience was handled very professionally and exceeded our expectations. Our sales person, Jay Enright, provided From beginning to end, the purchase experience was handled very professionally and exceeded our expectations. Our sales person, Jay Enright, provided excellent service and made it so easy to purchase that we knew we couldn't go anywhere else to buy or compare. We'd definitely visit him again or recommend him to others who are interested in purchasing. We're long time customers with Rockingham, having purchased 5 vehicles there already but sales people like Jay keep us coming back! Thanks very much! More
EASIEST, FASTEST, MOST ENJOYABLE Car Buying Experience EVER Tony, our sales guy and Dave, the Manager, made our car buying experience the most enjoyable we have ever had. We bought a brand new car and with tes Tony, our sales guy and Dave, the Manager, made our car buying experience the most enjoyable we have ever had. We bought a brand new car and with test driving, finalizing a deal, and finance paperwork we were out of there in 2 hours. They couldn't do enough to help us. At the last minute, Tony was running around trying to make sure the truck would be ready for pick up the next morning and he made it happen! The price was more than fair, they worked with us to get us the best deal possible! I highly recommend this dealership! More
First time I actually enjoyed leasing a car! I was referred to Rockingham Toyota by a very satisfied customer who said I should contact Jennifer Lilly. That was truly a super suggestion. I met I was referred to Rockingham Toyota by a very satisfied customer who said I should contact Jennifer Lilly. That was truly a super suggestion. I met Jen and immediately felt comfortable in that she was giving me the "straight scoop" and really had listened to what I wanted and could spend. It didn't take long to see that I would love to drive the new 2015 Toyota Corolla Sport car. It's really a beautiful automobile and the color RED was super. Jen knows everything about the car and can answer any question you may have. She is intelligent, poised and knows how to close a sale with class. I should know. I own Groups, Inc. and I am a professional group tour operator. Sales is the name of the game for me as well. My lease on the 2011 Toyota Prius was ending and now I have a lease on the Toyota Corolla. I couldn't be happier with my selection and the service that went with it. Thanks so much to Jen Lilly. More
A good dealership with very good customer values. A car purchase is a car purchase, you never know if you got the best deal. However at Rockingham Toyota you will feel that your purchase was at "Fair A car purchase is a car purchase, you never know if you got the best deal. However at Rockingham Toyota you will feel that your purchase was at "Fair Market Value". The people values of this dealership is a 5 Star rating. People values are important both a customer as well as an employee. My sales man Rick Titus and Terry Wong {finance) as well as all the staff that helped me with my purchase were Excellent. Thank You all for everything, I will recommend your team to everyone I can. This is my 3rd purchase at this location and may make another in the month ahead. Again keep up the good work and keep your people values high. More
Great Sales Experience This is the second vehicle we have purchased from Rockingham Toyota and both experiences have been nothing but pleasant and professional. We were gree This is the second vehicle we have purchased from Rockingham Toyota and both experiences have been nothing but pleasant and professional. We were greeted immediately by Jill and brought right in and introduced to Josh the Sales Manager and then to our salesman, Bob C. Bob was very interested in our needs and knowledgeable about the various models of the Highlander. Bob helped us find the perfect fit for our family and we couldn't be happier. More