
Canobie Lake Toyota
Salem, NH
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Repeat customer Bob was so great when I bought my first car, that I remembered him and went back when I was looking for another. At that time, I told him how much I c Bob was so great when I bought my first car, that I remembered him and went back when I was looking for another. At that time, I told him how much I could pay, and he put me in an awesome low-mileage used Prius that I'm still driving today. When we needed another car, we went to see Bob again and he went overboard to get us a new Prius C with all the features we wanted in a beautiful color at a great price. He's friendly, honest, trustworthy, and goes the extra mile to get the customer what they really want. We were also impressed with Terry who explained the finances and legalities to us. Very knowledgeable, straightforward, friendly and zero pressure. He just wanted to help us get whatever options we wanted. And he clearly explained the process. Everyone at Rockingham Toyota, from sales to service, is great! It's a comfortable, friendly place. Highly recommended! And the dealership is pet-friendly too, which is an added bonus to animal lovers like me. More
Great It is always so great to work with Jenn. She is really friendly and knows everything About the cars . I have a toyota dealership 10 minutes away fro It is always so great to work with Jenn. She is really friendly and knows everything About the cars . I have a toyota dealership 10 minutes away from my home and traveled one hour just to buy a car from her. More
A++++ If you value great service and honesty, then Rockingham Toyota is the dealership you can rely on for a positive car buying experience. I visited duri If you value great service and honesty, then Rockingham Toyota is the dealership you can rely on for a positive car buying experience. I visited during the "Toyota's Black Ten Days." Jennifer is an obvious rising star on the sales team -- friendly, engaging, and she knows the products. During a prolonged wait for the financing department, Jennifer stayed and conversed rather than sending me off to the waiting room (plus, she had brownies). Rob apologized for the wait -- it was a busy sales day -- and provided pizza to customers. His leadership on the sales floor is evident. Scott handled the financing paperwork. Straightforward and transparent, Scott's understated sense of humor made the paperwork phase painless. Overall, my family and I consider Rockingham Toyota's stock a strong buy, one that continues to pay dividends. More
Awesome Experience I liked the way they deal with customers and clear discussion of price without any hidden charges etc. Right after my test drive, I made the deal and I liked the way they deal with customers and clear discussion of price without any hidden charges etc. Right after my test drive, I made the deal and bought my car. My experience with Jennifer & Rob was pleasant and they offered me the best price I can get without much negotiations. I heard about my friend's experiences with other dealerships where they promise a thing and deliver something at higher prices. But, here my experience was very good and I am happy that I contacted the right persons to buy the car. Even post sales, I get good support from Jen with respect to car service. More
Thanks Rockingham Toyota! Our brand and dealership loyalty paid off. Both my husband and I own vehicles purchased from Rockingham Toyota. Being in the market to purchase a ne Our brand and dealership loyalty paid off. Both my husband and I own vehicles purchased from Rockingham Toyota. Being in the market to purchase a new Venza, we naturally shopped at Rockingham first. We hit the jackpot when we met with Jennifer Lilly. She is bright, engaging and service oriented. I highly recommend this dealership and especially Jennifer as your sales professional. You won't be disappointed!! Additionally, Scott Miranda provided a seamless close process and worked to get us the best financing. Again, thanks to all for making this a pleasant experience. More
Pleasant experience My family has been buying cars from this dealership for years, so it only made sense to purchase my first car here. My experience was solid, and Bob a My family has been buying cars from this dealership for years, so it only made sense to purchase my first car here. My experience was solid, and Bob a pleasure to work with. I would do business at this dealership again. More
Outstanding Experience ( working with Jennifer Lilly) Working with Jennifer is a wonder full experience, she is nice and friendly sales person. This is 4th vehicle we are buying from her in one year, al Working with Jennifer is a wonder full experience, she is nice and friendly sales person. This is 4th vehicle we are buying from her in one year, all four transactions are wonderful. She is 100% trust worthy she doesn't hide any information like other do. We know most of the hidden price things when we reach the dealer showroom. But its not same with Jennifer, We discussed every thing on phone and we spend only 30mins time in showroom to finish the formalities with finance department we saved lot of time. I dont want to write more about her if you want to buy TOYOTA CAR just Call (603-327-5611) ask for Jennifer, you only know how good she is. Its the time to say big thanks to Jennifer. Pavani Chowda Pride Owner of RAV4 XLE More
Great Experience Hello , Once again , I had a great experience yesterday at Rockingham Toyota , Went there to have My Ventshades installed , Debby wa Hello , Once again , I had a great experience yesterday at Rockingham Toyota , Went there to have My Ventshades installed , Debby was fantastic again , as always , She took great care of me , and the installation was A+ , Awsome as always . I Love going there to have things done to My new Corolla , Great work on a timely fashion , Friendly service , always a Pleasure to deal with the Folks over at Rockingham Toyota , Love that Dealership , My Dealership for Life , I JUST LOVE THAT PLACE, GREAT JOB DEB Thank You and keep up the Good Work FRANK GAGNON HAPPY COROLLA S OWNER . More
Outstanding Experience! As painful as new car buying is, they made the whole experience very easy. Rick Titus kept on top what I wanted, he found it, and beat another dealer As painful as new car buying is, they made the whole experience very easy. Rick Titus kept on top what I wanted, he found it, and beat another dealerships price on the same Tacoma by over $500.00. Terry did an outstanding job explaining and assisting with all the necessary paperwork. Both very knowledgeable and have great personalities. Thank You! I would highly recommend Rockingham Toyota to a friend... More
Friendly, Knowledgeable, and Extremely Helpful I called Rockingham Toyota on a Sunday afternoon to see if they had any 2014 Rav4's left, I was in the market to get a car and I had previously been I called Rockingham Toyota on a Sunday afternoon to see if they had any 2014 Rav4's left, I was in the market to get a car and I had previously been looking at other dealerships. I Live in between two Toyota dealerships, Rockingham and another Toyota dealer I will not mention. The day before I went to Rockingham I visited the other dealership and was completely turned off from even wanting to get a car at all. The dealership made me feel like I was not important and all they wanted to do was make a sale. They didn't have any of the cars that I asked about and said that they don't update their website often. When I finally settled to see one of the cars that they did actually have, I was not impressed at all. It was a 2015 Rav4 LE, they didn't have the color I wanted, or the Interior I wanted and they tried to deter me from what I actually wanted. I asked to see an XLE and he just told me that it is the same and he wouldn't even get the key to show me the inside. So to make a long story short, the salesman dragged me back inside and started playing games with me, I told him what I could afford and he said he would talk to his manager. He came back with an offer that was astronomically higher than what I could even think about affording, with a fairly hefty down payment also. I told him it was way to much for such a base model car and that I was going to leave so as I was walking out the door the manager chased me out the door and started shouting off figures that he could do, but all the while insisting on doing a credit check. Needless to say I nearly ran out of there and didn't want to go back. That is what lead me to Rockingham Toyota in Salem. I checked their website and saw that they had what I wanted so I called ahead and Rob, the sales manager, told me they did still have it and then he gave me Rick's name for when I came in.When I arrived I was lead straight to Rick who had my Rav4 right outside waiting to show me. He briefly introduced himself and then led me straight to the car and started to tell me things that the other dealer neglected to mention. He explained almost every feature of the car to me in very good detail. He seemed to know quite a bit about the car and I was very impressed. We then took the car on a test drive and he continued to tell me about more features of the car. All during this time I didn't feel at all intimidated or like he was forceful at all. Once we returned to the dealership we went inside and started talking numbers. I told him what I could afford and that I wanted to do a two year lease. He then went to his manager and got me two separate deals. One was for a two year lease and the other was for a three year lease. The only reason he showed me the three year lease was because the price was only a ten dollar difference. We then talked it over and I decided to pick the three year lease. During this entire time Rick was not at all pushy and I felt like he just explained the process to me and let me decide by myself. After I signed the deal he forwarded the paperwork to the finance manager who started processing the deal. While I was waiting for the finance manager Rick and I were just talking about the car and other things, he was very personable and genuine, not at all what the other dealer was like. All and all the process was very smooth and I felt comfortable throughout the whole process. I felt like I was treated very professionally and with the upmost respect, even though I am only 20 years old. When I went back the following night my car was all ready and immaculately detailed. I had to sign a few more papers and while I was waiting another sales person, Jennifer, helped me fill out the referral paper work. She was very polite and I was very impressed that she would even take the time to help me because I was not her customer. I was very impressed with the dealership as a whole, and would HIGHLY recommend anyone there. More