Canobie Lake Toyota

Outstanding Experience! As painful as new car buying is, they made the whole experience very easy. Rick Titus kept on top what I wanted, he found it, and beat another dealer As painful as new car buying is, they made the whole experience very easy. Rick Titus kept on top what I wanted, he found it, and beat another dealerships price on the same Tacoma by over $500.00. Terry did an outstanding job explaining and assisting with all the necessary paperwork. Both very knowledgeable and have great personalities. Thank You! I would highly recommend Rockingham Toyota to a friend... More

Friendly, Knowledgeable, and Extremely Helpful I called Rockingham Toyota on a Sunday afternoon to see if they had any 2014 Rav4's left, I was in the market to get a car and I had previously been I called Rockingham Toyota on a Sunday afternoon to see if they had any 2014 Rav4's left, I was in the market to get a car and I had previously been looking at other dealerships. I Live in between two Toyota dealerships, Rockingham and another Toyota dealer I will not mention. The day before I went to Rockingham I visited the other dealership and was completely turned off from even wanting to get a car at all. The dealership made me feel like I was not important and all they wanted to do was make a sale. They didn't have any of the cars that I asked about and said that they don't update their website often. When I finally settled to see one of the cars that they did actually have, I was not impressed at all. It was a 2015 Rav4 LE, they didn't have the color I wanted, or the Interior I wanted and they tried to deter me from what I actually wanted. I asked to see an XLE and he just told me that it is the same and he wouldn't even get the key to show me the inside. So to make a long story short, the salesman dragged me back inside and started playing games with me, I told him what I could afford and he said he would talk to his manager. He came back with an offer that was astronomically higher than what I could even think about affording, with a fairly hefty down payment also. I told him it was way to much for such a base model car and that I was going to leave so as I was walking out the door the manager chased me out the door and started shouting off figures that he could do, but all the while insisting on doing a credit check. Needless to say I nearly ran out of there and didn't want to go back. That is what lead me to Rockingham Toyota in Salem. I checked their website and saw that they had what I wanted so I called ahead and Rob, the sales manager, told me they did still have it and then he gave me Rick's name for when I came in.When I arrived I was lead straight to Rick who had my Rav4 right outside waiting to show me. He briefly introduced himself and then led me straight to the car and started to tell me things that the other dealer neglected to mention. He explained almost every feature of the car to me in very good detail. He seemed to know quite a bit about the car and I was very impressed. We then took the car on a test drive and he continued to tell me about more features of the car. All during this time I didn't feel at all intimidated or like he was forceful at all. Once we returned to the dealership we went inside and started talking numbers. I told him what I could afford and that I wanted to do a two year lease. He then went to his manager and got me two separate deals. One was for a two year lease and the other was for a three year lease. The only reason he showed me the three year lease was because the price was only a ten dollar difference. We then talked it over and I decided to pick the three year lease. During this entire time Rick was not at all pushy and I felt like he just explained the process to me and let me decide by myself. After I signed the deal he forwarded the paperwork to the finance manager who started processing the deal. While I was waiting for the finance manager Rick and I were just talking about the car and other things, he was very personable and genuine, not at all what the other dealer was like. All and all the process was very smooth and I felt comfortable throughout the whole process. I felt like I was treated very professionally and with the upmost respect, even though I am only 20 years old. When I went back the following night my car was all ready and immaculately detailed. I had to sign a few more papers and while I was waiting another sales person, Jennifer, helped me fill out the referral paper work. She was very polite and I was very impressed that she would even take the time to help me because I was not her customer. I was very impressed with the dealership as a whole, and would HIGHLY recommend anyone there. More

Friendly, honest, and accomadating Very nice, low key, easy auto purchase. Loved my salesman Nelson Pena, he could not do more for me. He went the extra step to make my life easy. Tha Very nice, low key, easy auto purchase. Loved my salesman Nelson Pena, he could not do more for me. He went the extra step to make my life easy. Thank you More

All Around Exceptional Quality Toyota Experience Our experience purchasing a new Tacoma with the expert help and guidance of Bob Copley and Robert Marcoux could not have been better. Having been Toy Our experience purchasing a new Tacoma with the expert help and guidance of Bob Copley and Robert Marcoux could not have been better. Having been Toyota customers since 1972, we walked away from this transaction feeling like this was the best! Bob and Robert used their knowledge about their product along with their combined good natures and sense of humor to make our experience top notch. We did not feel pressured and we felt that both Bob and Robert really listened to what we wanted and needed and helped guide us to a decision based on facts about the different products they offered, all within a timely non-pressured environment. We highly recommend this dealership and Bob Copley and Robert Marcoux for a most enjoyable and successful Toyota experience. Hopefully you too will feel like family when you step out the door and into your new vehicle! More

EXCELLENT EXPERIENCE Best experience ever in purchasing a new car. No pressure...no games.... Jay and Bob were honest and professional. They treated us with the utmost Best experience ever in purchasing a new car. No pressure...no games.... Jay and Bob were honest and professional. They treated us with the utmost respect. We highly recommend them to anybody looking to buy a new car. More

Dealership Review Toyota dealer in Salem , N.H. is the best dealer i have ever dealt with , Service dept. goes above and beyond to help us out , Tim is a great service Toyota dealer in Salem , N.H. is the best dealer i have ever dealt with , Service dept. goes above and beyond to help us out , Tim is a great service writer , and Debby is a fantastic leader , going the extra mile to make me happy , the service dept. gets an A++ from me , i would recommend Rock Toyota to everyone i know , and the Sales dept. is also fantastic , when i walk in to the Dealership , i feel like i am home , Great Dealership with Very Great people. THANK YOU SO MUCH FOR EVERYTHING Frank G. Proud Corolla Owner More

Excellent service I would recommend this dealership and sale associate! very professional and informational. Bob is willing to offer his assistance when and if I have I would recommend this dealership and sale associate! very professional and informational. Bob is willing to offer his assistance when and if I have a question.... More

Jenn Lilly is a professional! I recently bought a Toyota Highlander from Rockingham Toyota Scion. I dealt with Jenn Lilly. She made the process painless from the negotiation to t I recently bought a Toyota Highlander from Rockingham Toyota Scion. I dealt with Jenn Lilly. She made the process painless from the negotiation to the delivery of the car. She has followed up several times since, offering training on the car or help with anything. She even delivered the car to our home. Don't buy a Toyota anywhere until you at least talk with Jenn Lilly, her knowledge, customer support, and followup is the best I have experienced. More

Bob Stabile was Excellent Bob Stabile was very helpful in us buying our new Camry XLE. He explained everything to the T. He offered his assistance anytime if we need help a Bob Stabile was very helpful in us buying our new Camry XLE. He explained everything to the T. He offered his assistance anytime if we need help and will keep in touch with us. We will refer him to our family and friends. He has been the best sales person we've dealt with in purchasing a vehicle. More

Always a pleasure! Sue was great! She was very friendly, and patient with us. She tried her best to find us a good quality car for the price we could afford. Everyone el Sue was great! She was very friendly, and patient with us. She tried her best to find us a good quality car for the price we could afford. Everyone else involved were very professional and accommodating! We would highly recommend her and this dealership to anyone! More