
Canobie Lake Toyota
Salem, NH
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Jen Lilly was very knowledgeable and spent ample time explaining features (even ones I didn't ask about). It was getting late in the day and she didn't make me feel rushed at all. Scott (in financing) explaining features (even ones I didn't ask about). It was getting late in the day and she didn't make me feel rushed at all. Scott (in financing) was also exceptional in his demeanor and customer service. The lady I talked with on the phone (Cheryl) who made an appointment for me with Jen, greeted me when I got to the dealership and was very welcoming and thanked me for coming in. Before I left the dealership, the manager of used sales met with me and we conversed for a short time. I felt very appreciated and will highly recommend that dealership to anyone looking for a new or used vehicle. More
I went in knowing exactly what I wanted, they had it, it has been hard to find. Trevor and Chris were Rock Stars!! Informative, knowledgable, not pushy but supportive through the purchase. GREAT job!! B has been hard to find. Trevor and Chris were Rock Stars!! Informative, knowledgable, not pushy but supportive through the purchase. GREAT job!! Best Customer Service!! More
Have had excellent experience with Rockingham Toyota in all areas during the three years we've owned our previous Toyota, and look forward to many more years in the future. all areas during the three years we've owned our previous Toyota, and look forward to many more years in the future. More
I am very pleased with the service I received Chris K. and Bob Copley went above and beyond to help me. Definitely recommend going to Rockingham Toyota the staff is extremely professional and friendly. I and Bob Copley went above and beyond to help me. Definitely recommend going to Rockingham Toyota the staff is extremely professional and friendly. I cannot thank them enough for the hard work they put in to help me finance a new car due to a previous bankruptcy. Again thank you..... More
We planned on going to Rockingham Toyota today just to look at a Venza up close. We had not even totally sold ourselves on purchasing any car, and definitely had not planned on a Toyota. We were greeted look at a Venza up close. We had not even totally sold ourselves on purchasing any car, and definitely had not planned on a Toyota. We were greeted right away, test drove several different models, and decided that we would be purchasing a Toyota. Rick was informative, helpful, and overall wonderful to deal with. Chris suggested ad-ons and explained the cost/benefit of each. John took us through the financials. It was all so easy. As a customer service manager by trade, I can be picky, but no complaints after my visit today. Great price, great experience, great dealership! More
My experience started with cars.com. They lead me to a Chevy Equinox that your dealership had for sale. I made an inquiry about it an Rick Titus had called very promptly and pleasantly. He answered all my Chevy Equinox that your dealership had for sale. I made an inquiry about it an Rick Titus had called very promptly and pleasantly. He answered all my questions that I had and made sure to give me his number in case I had any other questions. My husband and I happened to be driving by that evening and we figured we would stop just to try to get a closer look at the SUV. I have to say, I was a little nervous going into the dealership. I was not expecting to actual go in until next day, due to the fact in was getting a little late. However, I am thrilled we did. A gentleman named Richard came right out with a grand smile and welcomed us. Asked us if we needed any assistance. I told him I had called early and spoke Rick, about and Equinox. He laughed and shook our hand stating it was him that I spoke with, I was happy that I didn't have to go through he whole question an answers. We sat down With Rick Titus and he talked some numbers with us and let us take the Chevy for a test drive, actual he almost insisted. He said that I should definitely try it. It was very clean, drove beautifully. So, we did. I was secretly sold. He asked me If I had any other questions and I said yes, just one. Lets talk price. Again, He shine that grand smile, he showed me some options and worked with me until we were at workable numbers. Then told me that Jon Pavnick is in charge of financing. Rick introduced us and he was a gentle giant. He talked to me like a normal person. Which I respect. He worked some numbers with me, and made sure I understood all the charges. Jon worked with the banks and got me approved. He explained all the percentages, the extra coverage that would benefit me, and some that won't. I was impressed with the whole procedure. Rick is very charismatic, He made me very comfortable and at ease. Jon is an honest man. That is hard to find to find in people. I am glad I chose to go in... I look forward to telling my family and friends of Rockingham Toyota. More
We have purchased/leased many Toyota cars from this dealership over the past 10 years. Jen Lilly made our experience smooth and stress-free. We spent very little time sitting in the office and almost dealership over the past 10 years. Jen Lilly made our experience smooth and stress-free. We spent very little time sitting in the office and almost zero time "haggling" over the price. The price for our Certified 2011 Highlander was amazing and the trade-in price for our Corolla exceeded our expectation. More
I have bought a new Corolla with Rockingham Toyota. I worked with Robert Coplay(Bob). He is a nice guy and he showed us all the options available. Rather than forcing us to buy the vehicle, he asked our worked with Robert Coplay(Bob). He is a nice guy and he showed us all the options available. Rather than forcing us to buy the vehicle, he asked our opinion and helped us in finding the right choice. Although price is not the best one, as it is within Salem which is near to us we bought car there. Overall its working with Bob is a pleasant experience. I recommend buying vehicle from Rochingham Toyota. More
I have been a long time customer and have always received great service and and fair deal. Rockingham Motors and their staff stand behind their products and treat their customers with respect. I have recom great service and and fair deal. Rockingham Motors and their staff stand behind their products and treat their customers with respect. I have recommended many people to them in the past and will continue to do so in the future. More
Traded in my 2006 Toyota Camry SE (Which i purchased from Rockingham Toyota) for a 2014 Toyota Camry SE Sport. Exceptional Vehicle. Bob Copley was the sale associate who helped me, he went above and beyond h Rockingham Toyota) for a 2014 Toyota Camry SE Sport. Exceptional Vehicle. Bob Copley was the sale associate who helped me, he went above and beyond helping me throughout the process. From giving me a tour of the facility and the services they provide in their automotive garage, to helping me program the favorites on my radio and setting up my bluetooth. Overall, exceptional customer service ! More