
Canobie Lake Toyota
Salem, NH
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Buying a new car from Rockingham Toyota was a pleasant experience. Everyone was friendly and very helpful. They matched the offer I received from AAA's new car buying service, so I did not have to haggl experience. Everyone was friendly and very helpful. They matched the offer I received from AAA's new car buying service, so I did not have to haggle and play games with management to obtain a fair purchase price. This alone would make me recommend Rockingham Toyota over other dealers in the area. Our salesman, Bob Stabile, was easy going and thorough both pre-sale and post sale. He even set up the first 5,000 mile/6 month service appointment for us. He also added that we could call him up at any time if we had questions about operating our new Corolla. All in all, I would state that this dealership provided the best service of any that I have ever dealt with in the past, including Rockingham Honda. I would highly recommend them to anyone who is interested in purchasing a new Toyota. More
We were very pleased with our experience with our recent vehicle purchase. Jay was very knowledgeable and patient with helping us chose between a used vs. a new vehicle. Bob, the manager, was also helpful vehicle purchase. Jay was very knowledgeable and patient with helping us chose between a used vs. a new vehicle. Bob, the manager, was also helpful when it came to the price negotiations, financing help and our final decisions to purchase a new 2014 vehicle. It took a few trips to the showroom and some telephone calls as well, but they were always able to answer our questions. This is our third vehicle at Rockingham and we will continue to send our family and friends here and find the staff knowledgeable, friendly, and always available both by telephone and in person. More
After shopping at other dealers, we are so glad we picked Rockingham. Bob S. was the best and even Jay helped. Very friendly, up front, NO GAMES. I would come back or recommend to a friend. Rockingham. Bob S. was the best and even Jay helped. Very friendly, up front, NO GAMES. I would come back or recommend to a friend. More
I received a very competitive proce right away. There was never any pressure to buy. Mr. Copley went out of his way to service us with quick , upfront responses. There were no hidden charges. He went out o never any pressure to buy. Mr. Copley went out of his way to service us with quick , upfront responses. There were no hidden charges. He went out of his way to service us even picking us up at a location 20 miles away to pick us up where we disposed of our old vehicle, He not only was a profession sales perosn but a chaufeur and a bellhop in helping us carrying our belongings from one vehicle to another. First class!! More
Jennifer was one of the most knowledgable sales associates that I have ever come across while buying a vehicle at a dealership. She was responsive, supportive, and worked with us to get me the car associates that I have ever come across while buying a vehicle at a dealership. She was responsive, supportive, and worked with us to get me the car that we wanted. In the future, if we have the need to buy another Toyota and/or refer Jennifer to any family or friends, I would not hesitate to do so!! She gets an A+ in my book!! More
Jen was friendly and very knowledgeable about all aspects of the car. She was persuasive, but not pushy. Would recommend her to anyone shopping for a new vehicle. of the car. She was persuasive, but not pushy. Would recommend her to anyone shopping for a new vehicle. More
Picked up my 2013 Rav4 in early August. This was my 20th new car acquisition. First lease and first Toyota. Rick was the sales associate that I met upon arrival. I had very specific requirements for my new car acquisition. First lease and first Toyota. Rick was the sales associate that I met upon arrival. I had very specific requirements for my new vehicle and I really put him to the test. A suitable model was available at the dealership at that time, but I did not move quickly enough and I missed out on it. Several alternatives were offered,but not exactly what I had in mind. Rick and Rob went to work and located a unit in Maine. Rick actually drove there,picked up the vehicle and had it ready for delivery the next day. Rick was always helpful when questions arose and the his after sales followup was outstanding. My new car experience with him and the entire sales staff was one of the best ever for me. More
Went to purchase a vehicle for my daughter. We initially met with Chris Kordas but Bob Stabile ended up showing us cars and working with us. We had a car in mind when we went there but ended up buying some met with Chris Kordas but Bob Stabile ended up showing us cars and working with us. We had a car in mind when we went there but ended up buying something else that was more in line with our budget. Bob was great! He tried to get everything ready for us so we could pick the car up within a few days as my daughter had a tight schedule between college and work. He even offered to come in on his day off for us. Rob Marcoux, was helpful as well and everyone we spoke with were friendly. The car is really nice/clean and my daughter loves it! We would definitely recommend Rockingham and shop here again. Thanks Bob! More
Rick Titus is the best!! His knowledge of the cars was outstanding! I have been to other car dealers before and never have I come across a sales person as knowledgeable, truthful and helpful as Rick. A outstanding! I have been to other car dealers before and never have I come across a sales person as knowledgeable, truthful and helpful as Rick. As a matter of fact, everyone I have interacted with at Rockingham Toyota has been friendly and helpful. If you are looking to purchase a Toyota, I would highly recommend stopping in and talking to Rick!! Thanks for all your help, Rick. More
We only wish that there could be a rating beyond 5/great. We only wish that there could be a rating beyond 5/great. We stopped by six months ago and briefly met Jen Lilly. She was very understanding to We only wish that there could be a rating beyond 5/great. We stopped by six months ago and briefly met Jen Lilly. She was very understanding to our "time crunch" at the time. We wanted to only "sit" in a Venza to see if we liked the leg room and general comfort of the seating. That is all she facilitated for us at the time. We were relieved that she wasn't "pushy" with showing us more options than we had time to look at. My wife said, "We need to ask for her when we buy the car." In the last few weeks we chose to have a "broker" do the shopping leg work for us and told him we wanted Rockingham to be one of the dealerships he would call. He actually found a great deal at another dealership for us. We told him to check with Jen Lilly at Rockingham to see if she would match or do better. He contacted her and he also mentioned that she was prompt in returning emails and professional in understanding his role on our behalf. She surpassed the offers made by 2 other dealerships. We were very happy to hear that and contacted her to facilitate the purchase for us. Our broker accompanied us to the actual paperwork discussion meeting and Jen was very positive in answering his questions, as well. She assured us that we would have received the same deal if we would have worked with her alone. We explained that we wanted him to do the legwork for comparison pricing as we didn't have the time. The other employee we were pleased to work with was Mr. Pavnick, the business manager. He, as well was very positive in explaining all the options available to us. He was thoroughly understanding of our broker's role in advising us and concurred in many of the comments made by our broker and he was extremely understanding of our circumstances and our needs as buyers. He, as well, did not oversell the options and was very gracious in assisting us through the processing of paperwork. My wife and I are extremely pleased with the service received at Rockingham Toyota, as we should be. This is the 5th new car we have bought from this dealership. Denis & Claudia Dupuis 5 Rosemary Street Salem, NH 03079 More