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Canobie Lake Toyota

Salem, NH

4.7
1,755 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,755 reviews

May 31, 2018

Great Value 3 New Vehicles in 3 years. This is the 3rd new vehicle my family has purchased in the last 3 years, 2-2018 Rav4 and 1 2016 Highlander from Rockingham Toyota. Each and every buy More

by 3 for 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Edwin Santiago, Rob Lane, Derrick Hazen, Garrett Neville
May 31, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your experiences here with Rockingham Toyota! We appreciate your business and loyalty to the dealership! It's great to hear about your awesome visits! Just in case you are not aware, we do have a Rockingham Referral program. You can read more about that at www.rockinghamtoyota.com. Thanks again and enjoy your newest vehicle addition!

May 31, 2018

Tacoma Friendly and helpful and all questions answered professionally and politely . Good buying experience for this repeat customer . Would recommend othe More

by Brownkids4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dowling Jr.
Jun 01, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your experience here with Rockingham! We appreciate your business as well as your feedback. We do have a Rockingham Referral Program-be sure to read more about that on our website. www.rockinghamtoyota.com. Enjoy your new Tacoma!

May 31, 2018

2018 Avalon purchase Salesman Bob Copley and management staff were friendly and a pleasure to work with Purchase was fast and accurate Vehicle was delivered without a More

by Ronv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmett Horgan, Robert Copley, Mike Mansfield, Brody Horgan, Derrick Hazen
Jun 01, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write a review about your experience purchasing a vehicle with Rockingham Toyota! It's great to hear that everyone was friendly and your visit was a pleasant one! Enjoy your new vehicle!

May 30, 2018

Worst dealership by far! Mike Mansfield is the rudest by far,arrogant, accused my wife of swearing at her on the phone. Will never EVER use this dealership...BEWARE!!! More

by Yamaharaptor01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Pickering, Mike Mansfield, Rob Lane, Glenn Dowling Jr.
Jun 13, 2018 -

Canobie Lake Toyota responded

This is Ryan Horgan, the General Manager at Rockingham. I wanted to take the time to personally respond to this review, as it was very concerning to read, and even more concerning that upon full review, we did not have an employee swear or otherwise speak unprofessionally to this customer. While there was no unprofessional language or tone used by our employees in this situation, we do apologize that this customer felt upset during the sales process.

Jun 13, 2018 -

Yamaharaptor01 responded

Really Ryan?? It is to my understanding that most sales/ customer service phonecalls are recorded. Maybe you should go back to the exact date/time and listen to the conversation between my wife and Mansfield. It's all right there,clear as day to listen to. Mike abruptly flipped the script during conversation,acting like complete lunatic. Further,if you re-read my review-and pay attention to what it says,Your "sales manager" Mike accused MY WIFE of swearing/using foul language toward him during a very simple discussion reguarding the Highlander. Way to try and save face in your response to my review though,but you have it all wrong as expected. I'm not surprised one bit. So glad we didn't throw our money away at your dealership,best decision on our part.

May 29, 2018

Very, very happy!!! Went to three dealerships looking for the best value, No place treated me as well as Salesmen Bob Stabile and finance mgr. Derrick Hazen. You know More

by ranman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Derrick Hazen
May 30, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your experience here at Rockingham Toyota and particularly with Bob and Derrick! We appreciate your feedback as well as your business. Keep in mind that we have a Rockingham Referral Program. You can find more about that at www.rockinghamtoyota.com. Enjoy your new vehicle!

May 28, 2018

Fast, easy and pleasant Josh Derek and Frank made this experience so easy and pleasant. I'm extremely happy with the service I received along with my new car! More

by MASON421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Hazen, Frank Quiroga, Joshua Shepard
May 28, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your easy and pleasant experience here with Josh, Derek, and Frank! We are happy you are happy! Enjoy your new car!

May 26, 2018

New Avalon Purchase The Salesman Bob Stabile was a total professional and would certainly ask for him on my next purchase. He kept us informed the entire process. More

by Jim56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Kristi Stache, Derrick Hazen, Todd Jones
May 28, 2018 -

Canobie Lake Toyota responded

Jim, Thank you for taking the time to write a review about your car buying experience here at Rockingham Toyota with Bob Stabile! We appreciate your business as well as your feedback! Enjoy your new car!

May 25, 2018

Great place to do business I recveied first class service from your entire team I would recommend the dealership to anyone I sent a co worker there last year on a Saturday when More

by Borrelli’s 76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Castaneda
May 25, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write a review! We appreciate your business and don't forget to check out our Rockingham Referral Program! There is more information about that on our website. www.rockinghamtoyota.com. Enjoy your new vehicle!

May 23, 2018

Sales experience was outstanding! It's unthinkable that a car sales experience could be called outstanding, but that's the interaction my wife and I had with Rockingham Toyota and sale More

by mfvetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Derrick Hazen
May 23, 2018 -

Canobie Lake Toyota responded

We appreciate your thoughtful review! Thank you kindly. We are overjoyed to hear you had an outstanding experience at Rockingham Toyota! We are hoping to end the stigma surrounded by car shopping and your words have shown that we are doing our jobs! Bob Stabile has been with Rockingham for many years and he has a loyal following here with us. Enjoy your new Prius!

May 22, 2018

Quick and to the point Josh was extremely easy to deal with and didn’t waste a lot of my time like some other places have to me in the past. I appreciated it so much I didn’ More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pavnick, Joshua Shepard
May 23, 2018 -

Canobie Lake Toyota responded

John, Thank you for taking the time to write about your visit here with Josh! We appreciate your kind words as will Josh. Enjoy your new vehicle!

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