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Canobie Lake Toyota

Salem, NH

4.7
1,758 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,758 reviews

June 05, 2018

Hylander Jay Enright was a friendly knowledgeable and polite salesman. No pressure. Will go back and also refer. Thank you Jay we like no pressure thank you More

by Hylander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Enright
Jun 06, 2018 -

Canobie Lake Toyota responded

Thank you for your business and taking the time to write a review for the dealership! We agree - Jay is exactly how you've described! We appreciate referrals and we do offer a referral program! Be sure to check our website for more information. www.rockinghamtoyota.com. Enjoy your new Highlander!

June 02, 2018

Outstanding sales experience x2 I am a proud dad of two college students who both had their first cars “die” within 12 months of each other. Tired of spending bad money on top of bad More

by Dave H
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
Jun 04, 2018 -

Canobie Lake Toyota responded

Dave, thank you for taking the time to write a review about your experience here with Jen Lilly! We agree we are very lucky to have someone like her on our team! We hope your son enjoys his Camry and that your daughter enjoys her Corolla! Thank you for your business and for your feedback. :-)

June 02, 2018

pleasure to work with Bob Stabile It was great working with Bob Stabile to lease a new 2018 Camry. Bob worked to get me the price I wanted and followed up on all the details leading u More

by Camry James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Frank Quiroga
Jun 04, 2018 -

Canobie Lake Toyota responded

James, we appreciate your business and you taking the time to write about your visit to Rockingham Toyota with Bob Stabile! It's always great to receive positive feedback from someone that has done business with us again and again! Thank you! It's people like yourself that keep our business flourishing. Enjoy your new Camry!

May 31, 2018

Great Value 3 New Vehicles in 3 years. This is the 3rd new vehicle my family has purchased in the last 3 years, 2-2018 Rav4 and 1 2016 Highlander from Rockingham Toyota. Each and every buy More

by 3 for 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Edwin Santiago, Rob Lane, Derrick Hazen, Garrett Neville
May 31, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your experiences here with Rockingham Toyota! We appreciate your business and loyalty to the dealership! It's great to hear about your awesome visits! Just in case you are not aware, we do have a Rockingham Referral program. You can read more about that at www.rockinghamtoyota.com. Thanks again and enjoy your newest vehicle addition!

May 31, 2018

Tacoma Friendly and helpful and all questions answered professionally and politely . Good buying experience for this repeat customer . Would recommend othe More

by Brownkids4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dowling Jr.
Jun 01, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your experience here with Rockingham! We appreciate your business as well as your feedback. We do have a Rockingham Referral Program-be sure to read more about that on our website. www.rockinghamtoyota.com. Enjoy your new Tacoma!

May 31, 2018

2018 Avalon purchase Salesman Bob Copley and management staff were friendly and a pleasure to work with Purchase was fast and accurate Vehicle was delivered without a More

by Ronv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmett Horgan, Robert Copley, Mike Mansfield, Derrick Hazen, Brody Horgan
Jun 01, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write a review about your experience purchasing a vehicle with Rockingham Toyota! It's great to hear that everyone was friendly and your visit was a pleasant one! Enjoy your new vehicle!

May 30, 2018

Worst dealership by far! Mike Mansfield is the rudest by far,arrogant, accused my wife of swearing at her on the phone. Will never EVER use this dealership...BEWARE!!! More

by Yamaharaptor01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Pickering, Mike Mansfield, Rob Lane, Glenn Dowling Jr.
Jun 13, 2018 -

Canobie Lake Toyota responded

This is Ryan Horgan, the General Manager at Rockingham. I wanted to take the time to personally respond to this review, as it was very concerning to read, and even more concerning that upon full review, we did not have an employee swear or otherwise speak unprofessionally to this customer. While there was no unprofessional language or tone used by our employees in this situation, we do apologize that this customer felt upset during the sales process.

Jun 13, 2018 -

Yamaharaptor01 responded

Really Ryan?? It is to my understanding that most sales/ customer service phonecalls are recorded. Maybe you should go back to the exact date/time and listen to the conversation between my wife and Mansfield. It's all right there,clear as day to listen to. Mike abruptly flipped the script during conversation,acting like complete lunatic. Further,if you re-read my review-and pay attention to what it says,Your "sales manager" Mike accused MY WIFE of swearing/using foul language toward him during a very simple discussion reguarding the Highlander. Way to try and save face in your response to my review though,but you have it all wrong as expected. I'm not surprised one bit. So glad we didn't throw our money away at your dealership,best decision on our part.

May 29, 2018

Very, very happy!!! Went to three dealerships looking for the best value, No place treated me as well as Salesmen Bob Stabile and finance mgr. Derrick Hazen. You know More

by ranman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Derrick Hazen
May 30, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your experience here at Rockingham Toyota and particularly with Bob and Derrick! We appreciate your feedback as well as your business. Keep in mind that we have a Rockingham Referral Program. You can find more about that at www.rockinghamtoyota.com. Enjoy your new vehicle!

May 28, 2018

Fast, easy and pleasant Josh Derek and Frank made this experience so easy and pleasant. I'm extremely happy with the service I received along with my new car! More

by MASON421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Hazen, Frank Quiroga, Joshua Shepard
May 28, 2018 -

Canobie Lake Toyota responded

Thank you for taking the time to write about your easy and pleasant experience here with Josh, Derek, and Frank! We are happy you are happy! Enjoy your new car!

May 26, 2018

New Avalon Purchase The Salesman Bob Stabile was a total professional and would certainly ask for him on my next purchase. He kept us informed the entire process. More

by Jim56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Derrick Hazen, Todd Jones, Kristi Stache
May 28, 2018 -

Canobie Lake Toyota responded

Jim, Thank you for taking the time to write a review about your car buying experience here at Rockingham Toyota with Bob Stabile! We appreciate your business as well as your feedback! Enjoy your new car!

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