
Canobie Lake Toyota
Salem, NH
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very friendly and helpful This is my 4 new vehicle I purchase from Rockingham. they make feel like family. I will always consider this dealership when looking for a new or us This is my 4 new vehicle I purchase from Rockingham. they make feel like family. I will always consider this dealership when looking for a new or use car More
Friendly, no pressure experience I was very pleased with my experience at Rockingham Toyota. I was treated well by all employees and taken care of. Everything went smooth and as plann I was very pleased with my experience at Rockingham Toyota. I was treated well by all employees and taken care of. Everything went smooth and as planned with no pressure at all. Communication over the phone was a pleasure. Our saleswoman Jennifer Lilly was a great help and knew a lot of information about the truck i was looking at. She helped to show the features of the car and to get a good price. Overall I am highly impressed by all of the employees at Rockingham Toyota. I would recommend anyone who is interested in a new car to visit Rockingham and speak to Jennifer. More
Less than honest I purchased a vehicle back in April. It was fine for the spring and fall but now that snow is in the picture, it became necessary to trade it in. It w I purchased a vehicle back in April. It was fine for the spring and fall but now that snow is in the picture, it became necessary to trade it in. It was too tall to fit in my garage and I wasn't going to climb a ladder each time it snowed to clear the roof and avoid a fine. At 73 years old, it was too much. During the appraisal for trade I was told it was a former rental and that they were knocking money off for that. It was always emphasized that it was a ONE OWNER VEHICLE but they never told me that the one owner had been ENTERPRISE RENTALS. I FEEL I WAS LIED TO AND DECEIVED. I NEVER WOULD HAVE MADE THE PURCHASE HAD I BEEN TOLD, and they had no other vehicles that interested me. So rather than lose a sale ????????????? I would not shop there again. The names of the two managers involved are not in the list below. More
Hassle free car buying at its best I was interested in leasing a Toyota RAV 4, I was put in touch with Jen Lilly, She made this the easiest car buying experience I've ever had, No hassl I was interested in leasing a Toyota RAV 4, I was put in touch with Jen Lilly, She made this the easiest car buying experience I've ever had, No hassle, no fuss, no pressure. We did most of our communication through texts. I went to the dealership on New Years Eve day and Jen was professional and courteous and really made everything easy. I signed the papers and the car was ready in about an hour. Easy as that. I LOVE my new RAV 4. If you're looking for a fantastic car buying experience go see Jen at Rockingham Toyota. Jen is a class act and is super knowledgeable on the vehicles she sells. More
My Prius purchase experience I was very impressed by the salesperson I dealt with. She was very knowledgeable about the Prius I purchased. Moreover she was responsive to all my in I was very impressed by the salesperson I dealt with. She was very knowledgeable about the Prius I purchased. Moreover she was responsive to all my inquiries and a very enthusiastic and pleasant salesperson. All in all a good experience with Rockingham Toyota. I might add that this was our fourth purchase with this dealer. More
Rude to a customer Mel was rude and condisending have bought 5 cars from this dealership and if this was my only experience would not go here. Sad.really Mel was rude and condisending have bought 5 cars from this dealership and if this was my only experience would not go here. Sad.really More
No pressure As a women it was a great experience to purchase a new vehicle at the R.T. I met with one of the sales men-Bob Copley, who made me feel at ease. He t As a women it was a great experience to purchase a new vehicle at the R.T. I met with one of the sales men-Bob Copley, who made me feel at ease. He took the time to answer my questions and help me figured out which vehicle best fits my budget and lifestyles. Mr. Copley did not pressure me to make a purchase, as with most dealership sometimes do. He gave me time to think things over and to decide when I was ready. So for me it was no pressure and feeling at ease that allow me to purchase my car. Thank you Bob Copley, keep up the good work. Esther J. More
Better the third time I just got my third car from this dealership, and I feel good about returning to them. Everyone seemed involved, and everyone wanted to help. Sound bu I just got my third car from this dealership, and I feel good about returning to them. Everyone seemed involved, and everyone wanted to help. Sound business management. I told them I was extremely busy due to work engagements, and they made the transaction fast and smooth. Bob Copley made the deal a personal issue and made sure I leave satisfied. The business manager handed me a copy of my credit report and showed pride in the 900 score as if it was his own score. And there were dogs! The puppy especially. The place is run by people who know how to make you feel at home. More
Did Everything to Make the Deal Work! I give this dealership and Bob Copley 5 stars; Bob was there to answer all my questions, was fair and upfront, he returned my emails, made phone calls I give this dealership and Bob Copley 5 stars; Bob was there to answer all my questions, was fair and upfront, he returned my emails, made phone calls, and was responsive to all my needs from the day I walked on the lot and the test drive, to the final day I picked up my car. There was no high pressure sales tactics, very relaxed and informative throughout. He secured the right vehicle from another dealership, after there was a small hiccup in the buying process. I would recommend Bob and his team any time to another potential buyer. More
Amazing Buying Experience!! Buying a new vehicle is supposed to be an exciting and fun time and the team at Rockingham Toyota made it just that! Just purchased a new RAV4 and co Buying a new vehicle is supposed to be an exciting and fun time and the team at Rockingham Toyota made it just that! Just purchased a new RAV4 and could not be more pleased with how the entire experience went. Bob Copley is a great guy, he spent a lot of time with me making me feel comfortable with the features in my new vehicle and assisted me throughout the entire process. More