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Cape Cod Carz

Hyannis, MA

4.8
203 Reviews
Cape Cod Carz is a family owned and operated used car dealership located in historic Hyannis MA. We have been selling quality pre-owned vehicles on Cape Cod and all over New England for over 40 years. You can check out our reviews on google and dealerrater.com. We have the best quality used cars on Cape Cod...ask anyone!
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153 Corporation Rd

Hyannis, MA

02601

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Showing 203 reviews

October 28, 2024

Do not buy from this place, sold me a truck that wouldn't pass inspection. I was told that the warranty would cover anything it needed to pass inspection and drivetrain. When I called them to ask about it, More

by AllenWright66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Gravina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Thimme
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Cape Cod Carz responded

Hello, I’m assuming you were the gentleman that spoke to Gaetano earlier today. We have never met although you tagged me in your review. We absolutely guarantee state inspection. What we don’t do is blindly approve repair work to be done at another garage. Your warranty is with us and we will absolutely stand behind it if there is a problem preventing state inspection. We did in fact perform a pre-inspection on the truck before putting the truck up for sale and we have the right to reinspect and warranty if necessary. I would also be willing to contact the State inspector himself on your behalf to perform the state inspection to rule out any mistrust by your mechanic or ours. We do what we say we are going to do and my name and reputation speaks for itself. The ball is now in your court. If you want a solution then take the review down, bring the truck in to be looked at like your contract states is the next course of action. Hope to come to a resolution and meet you in person. Regards Rick Gravina Owner

Oct 29, 2024 -

AllenWright66 responded

Well you're guarantee is worthless, I have taken the truck to two state inspection sites, as well as a long time friend and trusted mechanic, they all say the same thing. Your guys tried to patch a manifold leak with bondo, and cover up rust with touch up paint, i wouldnt trust you guys to change a hub cap. You're hostile attitude is completely unprofessional. Again to anyone reading this, DO NOT BUY from Cape Cod Carz, there are plenty of other reputable dealers in Hyannis.

Oct 29, 2024 -

Cape Cod Carz responded

Update,, as of 10/29/2025 public records show no failed inspection report for your vehicle. Last passed test was May 2024. Now you risk voiding your lemon law warranty by not having the vehicle inspected within 7 days of purchase. And you say we can’t be trusted? When your done playing this game bring the vehicle in for a SOLUTION! Or leave the review up and let the public decide who’s in the wrong here.

October 23, 2024

Victoria and Rick were great , all my questions were answered almost before I asked them . I pointed out that the front tires on the vehicle seemed pretty worn ; bam , new tires . All the paperwork was More

by russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Mathi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Cape Cod Carz responded

Thank you Russ! We are happy we could answer all your questions and help eleviate any concerns you had! We truly appreciate your business and look forward to working with you in the future if you find yourself in the market again

September 30, 2024

Great place to get a car. I told them I was interested in a car and the next day we were signing papers and I was taking it home. More

by lorinp1011
Recommend Dealer
Yes
Employees Worked With
Victoria Mathi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

We had the best experience. The team is amazing! We will never buy a car from another dealership! More

by jbj79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Thimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria and Richard Sr
Sep 19, 2024 -

Cape Cod Carz responded

Thank you so much Julie! It was a pleasure meeting you and your husband and look forward to working with you in the future!

September 04, 2024

Best car buying experience I have ever had ! ! No pressure dealership very friendly and helpful staff . They helped me purchase 2 cars at the same time for my family even with not the best credi More

by Curtbhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabiola Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Mathi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Thimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Cape Cod Carz responded

Thank you Curt! We appreciate you giving us the opportunity to earn your business and are happy we could make it all work for you!

August 22, 2024

I’d like to say that Cape Cod Carz was very easy to work with. They did a lot to help me get my new car . Very friendly staff, no pressure. Thank you More

by matthew.jones9757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabiola Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Mathi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Thimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

Very good service when you walk in had no problem communicating with anybody also good service. I had a problem with my vehicle with the warranty. More

by Michaelareyes528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Amazing customer service ! ! The minute you get walk through the door , greeted by smiles. This is my second car purchase and would highly recommend cape cod carz. Never pressur More

by Kateellen25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabiola Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Mathi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Thimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

This dealership is one of the best I have dealt with, I just purchased my third vehicle and couldn't be happier. The staff is extremely efficient and helpful. During my last two purchases I traded in veh More

by alanmichaelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabiola Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Mathi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Thimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Cape Cod Carz responded

Thank you so much Alan! We are happy we could help you again with your newest upgrade! Thank you for being such a loyal customer and we look forward to helping you again in the future!

June 09, 2024

Outstanding service ! I’ve heard from many others how much they love Cape cod cars , especially talking with my ins. Rep ! So many praises from others … is peace of mind a More

by deeannlorenzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Thimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Jun 13, 2024 -

Cape Cod Carz responded

Thank you Deeann! We are so happy we could earn your business and help make the transaction as easy as possible. Happy you love your new Murano and look forward to helping you in the future when the time comes!

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