Cape Coral Chrysler Dodge Jeep Ram

Great job Andrew was very helpful and polite. He took care of anything we needed and I will continue to use your dealership in the future He took care of anything we needed and I will continue to use your dealership in the future More

Quick and efficient. The advisor was great. He kept me apprised the whole time I was there. The advisor was great. He kept me apprised the whole time I was there. More

It took 15 min for someone to acknowledge me after the desk told me to wait by my car (I had an appt). Meanwhile, several service guys were in a circle talking to a guy about how cool his truck was. They desk told me to wait by my car (I had an appt). Meanwhile, several service guys were in a circle talking to a guy about how cool his truck was. They also need to invest in some non-gross waiting area chairs. More

Recall was scheduled, drove to dealership and the part was not there! Very poor scheduling & communication by your service AI dept! was not there! Very poor scheduling & communication by your service AI dept! More

Spent $900 on new spark plugs and my issue was not fixed. Tried to talk to customer service and they ignored me. Trying to work with them to resolve this, but I'm just going to look elsewhere to fix my issue Tried to talk to customer service and they ignored me. Trying to work with them to resolve this, but I'm just going to look elsewhere to fix my issue More

I appreciate your trustworthy performance of maintenance on my 2022 Promaster. Wendy, my service advisor, was excellent. The tech was very attentive and proficient as well. on my 2022 Promaster. Wendy, my service advisor, was excellent. The tech was very attentive and proficient as well. More

The service knew the recall dilemma and was not up front. One the prior service i was told 'you can drive it is safe...' Well NIHTSA does not seem to think so, especially if raining a/o towing. It is a diese One the prior service i was told 'you can drive it is safe...' Well NIHTSA does not seem to think so, especially if raining a/o towing. It is a diesel 2500 with towing pkg. It is for towing. Telling me wait for a notice from the manufacturer is xx info. My dashboard lit up like it's Christmas! The folks acting like it was all new news. Not being honest about the recall, how to fix it and who pays, etc. More

LoJack never worked broken charged $700 Called dealer a ton of times no one calls me back LoJack was never installed properly ton of times no one calls me back LoJack was never installed properly More

Every person I dealt with from walking in for service for my former car to sales and finance was wonderful. my former car to sales and finance was wonderful. More

No communication whatsoever, basically I was the one that needed to call the dealership to request updates, I had to get in contact with the warranty company to find out what was happening thinking that they needed to call the dealership to request updates, I had to get in contact with the warranty company to find out what was happening thinking that they were no approving the claims, what I found out was that they were trying to reach out the advisor but were unable to reach her out. While I understand that I'm not the only customer the fact is that communication is the key when dealing with customers. More