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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,983 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,983 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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August 30, 2024
They are simply , customers satisfaction oriented . The best !👍 I will most definitely consider my next purchase , right there , for sure . The best !👍 I will most definitely consider my next purchase , right there , for sure . More
by hero1412
Verified CustomerEmployees Worked With
Alex Barroso, Taylor Schwinn
August 30, 2024
The dealership worked with me on a problem for which the extended warranty didn’t cover. I was very impressed with the experience at the service department. Lisa was amazing and went way out of her way to m extended warranty didn’t cover. I was very impressed with the experience at the service department. Lisa was amazing and went way out of her way to make sure we were well taken care of. I will definitely revisit this dealership for my next purchase simply because of their exemplary service department. More
by urkillinme
Employees Worked With
August 30, 2024
If I could leave a negative star I would. Terrible service. Let’s start with our service advisor (Alex) is rude and try’s to avoid us every time we come in. Our vehicle was at the dealership Terrible service. Let’s start with our service advisor (Alex) is rude and try’s to avoid us every time we come in. Our vehicle was at the dealership for 7 months! Brought back 3 times for the same issue and still not fixed! Then, our last visit, the service department put 80 miles on our vehicle!? For a suspension issue that you can hear at parking lot speeds when turning the wheel! Why did you drive my vehicle 80 miles, drain my gas tank and not fill it back up just to say “we don’t hear anything”. Terrible terrible service. More
by 1martinsonzach
Employees Worked With
Alex Barroso
August 28, 2024
I had an issue from a previous visit with a different service writer that left me in a big mess. Tom made everything right quickly and easily on my end! I will only work with him from now on! service writer that left me in a big mess. Tom made everything right quickly and easily on my end! I will only work with him from now on! More
by jgrande
Employees Worked With
Thomas Jopke
August 28, 2024
The did a great job getting me in and out for oil change, and washed my car❤️ and washed my car❤️ More
by briskaw7
Employees Worked With
August 28, 2024
In shop for recall work. Ride provided from and back to dealership was free and helpful. Manager who helped me was easy to work with and informative. The radiator fluid wa Ride provided from and back to dealership was free and helpful. Manager who helped me was easy to work with and informative. The radiator fluid was low when I went in. I was curious if dealership would fill it, as there was a free multipoint check with service so I did not tell them. It appears they didn’t notice it was low, and receipt indicates a multipoint inspection was performed. Have had new vehicle 9 months and coolant has been low twice. They were reluctant to add coolant last time too and it was below minimum line, just days after purchasing. Topping off fluids when vehicle is in for service would go a long way to insure customer satisfaction and return customer loyalty. More
by laur_him
Employees Worked With
Thomas Jopke
August 28, 2024
The dealership is awesome everyone there has been wonderful they have taken good care of us every time wonderful they have taken good care of us every time More
by ERICJMILLER67
Employees Worked With
August 28, 2024
Taylor Schwinn was wonderful to work with. We have only dealt with service and did not purchase our car at Cape Coral Chrysler. But will consider them in the future. We have only dealt with service and did not purchase our car at Cape Coral Chrysler. But will consider them in the future. More
by jglundy7
Employees Worked With
Taylor Schwinn
August 28, 2024
Tom was great, honest and straight forward. Kept in touch and updated me. Only issue would be the techs use of care. Brake booster was replaced but tech did not adjust brake switch bracket and Kept in touch and updated me. Only issue would be the techs use of care. Brake booster was replaced but tech did not adjust brake switch bracket and jammed switch breaking it apart making it non functional More
by bdcostello99
Employees Worked With
Thomas Jopke
