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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,681 Reviews

4,681 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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April 10, 2024

After service my car interior had grease on the arm rest and glove box door. This is the second time this has happened and management was advised both times. This visit my vehicle was taken in for a safety More

by ken1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Ken1213" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

The experience with the gentleman that helped me was exceptional. It was fast and easy to get my car serviced. More

by AaronHowe86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2024

Went to have my oil changed at the express lane which took 3 hours and 30 minutes. Not so express in my opinion. If they are not going to allow appointments for oil changes they should at least have some More

by PRNCSAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"PRNCSAMY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

Genuinely the best experience working with Mike in the service department. Going to a dealership can be such a difficult task on the to do list especially when sales representatives often try to sell you More

by gray.brittany.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service department
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2024

Spent $3,550 on DEF system only to leave with no DEF in the truck. Was told to buy some when I was charged $42.32 for DEF. Sloppy work, poor customer service. More

by shanejchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Shane. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 09, 2024

Fast, honest, fair priced ( I believe) and roomy. Nice employees with knowledge of the cars & trucks. More

by enterprisesllckeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landis
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 09, 2024

Ben was a pleasure to deal with and very helpful and honest about my truck More

by ktothek65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 09, 2024

Great, fast service. Will definitely be returning for future services at that location in the future. More

by CHRISMOLLOYPHOTOGRAPHY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike castori, Tico Mieses
Apr 11, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 08, 2024

My rep was excellent. Informed me well about things I did not know. Super friendly and easy to talk to too. More

by JOCY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 07, 2024

Cape Coral dodge has been great with every issue with maintenance and warranty. The service is always fast and staff keeps in contact with all services More

by debbiean81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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