Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,841 Reviews

4,841 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
May 19, 2024

The service staff were polite and worked with me as well as they could. My only complaint was that I had to call the dealership after 5 hours to find out that my truck was done. More

by jthomson0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lewis
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 19, 2024

2nd visit to this dealer's service department. Overall customer experience was good. I will bring my vehicle back for future service needs. More

by jonmendes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

Great service and communication very easy to deal with will definitely recommend to everyone looking for a vehicle or service More

by rouiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 19, 2024

Everyone was polite and professional from the moment I arrived and also during my time there, Anthony especially handled everything from start to finish More

by lisacontact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony (aka Tony)
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2024

Mike the service specialist was great. Very helpful and knowledgeable of the warranty. Takes care of your needs More

by alex4596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

VERY HELPFUL AND GREAT TO WORK WITH, explained things to me. could see the other customers were happy doing business here More

by antk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal service, dont know name, but girl who does car rentals (she has a gold duck at her desk), Patricia Tolson
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2024

Good looking dealership, good service department, nice inventory unfortunately the Sales team Sucks, very much a Hialeah Used Car Salesman, not a good place to shop, service yes, shop Not, cheap uneducate More

by bayardovilchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gastón
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Bayardovilchez" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

Trying to sell me $130 windshield wipers. ...c'mon man! Telling me my battery was dead and would cost $420 to replace when I just drove it here? Three days later still starting up like a champ More

by nathanwunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ain't the gut that pissed me off listed!
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

I live in Lehigh and the fact that I drive to the Cape dealership should speak volumes! More

by EYEHEARTSHINEE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

Had a great service until I tried to continuously get ahold of them about my bill since I think I was charged when I wasn’t supposed to be. Continued to get told someone would get ahold of me and never d More

by dlm44666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Dlm44666" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

...
154
...