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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,687 Reviews

4,687 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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April 06, 2024

Very friendly service team, clean and comfortable waiting area. Used anytime oil change and tire rotation. Only area for improvement is to be clearer on completion time which took longer than I had expected. More

by teufelcycling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2024

Had a Jeep Recall Appt 11:30am. Arrived 11:15 waited 15 min for service person to inform service would be 1.5 hrs. Recall Paperwork stated take 30min. Took Hr but satisfied overall More

by capepoolside64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 05, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 05, 2024

I like bringing my van to you. You always take the best care and in the time you said at a reasonable cost. More

by michaelkamauff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 05, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

The service advisor was very helpful and knowledgeable, he explained what was going to be done. More

by gilesdarrell6333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Great service! My car was ready when promised. Very comfortable waiting area.. Very knowledgeable staff. More

by LIL0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Service representative Tom was exceptional! He did his very best to get my car done in time for me to go back to NJ for an operation. THIS service was so mucj better that my express lane oil More

by elainei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, service rep.
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Great service but expected wait time vs actual was significantly different All the rest was great More

by New Truck Owner
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Apr 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2024

The minimum $250 to analyze the issue is very steep. I waited for 2 hours for the mechanic to take a look and then find it was a simple fix (fuse) and was charged $280 for the pleasure. I was planning More

by nirbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
obi
Apr 05, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Nirbz" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2024

Service was done in a timely manner and the staff were very courteous and helpful and made the process enjoyable. More

by anthony.doloroso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Burgess
Apr 05, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2024

My 23 jeep wrangler 4xe has been to this service shop 5 times now, just got it back 3 days ago, and the engine light is back on again. So, time to elavate this issue. More

by donme63
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez, Juan Flores
Apr 05, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Donme63" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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