Cape Coral Chrysler Dodge Jeep Ram - Service Center

Everyone was very professional and helpful. Everything was explained to us. Outstanding staff! Carlos was excellent!! When my husband scraped his hand it seemed as if every employee offered the Everything was explained to us. Outstanding staff! Carlos was excellent!! When my husband scraped his hand it seemed as if every employee offered their help with bandages and wrap. Employees are doing outstanding job! More

Left car for lojack install . Dealer kept car for 3 weeks and kept stalling when i called . Finally went to talk to service manager and he immidiately took care of the problem . M Dealer kept car for 3 weeks and kept stalling when i called . Finally went to talk to service manager and he immidiately took care of the problem . My service adviser didnt know whats going on . More

The service dept was able to work promptly to get me out in a reasonable time. Everyone was helpful and attentive. in a reasonable time. Everyone was helpful and attentive. More

At first it looked like I was going to have to wait a while. Then someone saw I was getting a bit frustrated and help me immediately after. while. Then someone saw I was getting a bit frustrated and help me immediately after. More

I happen to Drive aFord but also have ride and fiat , I try to get all 3 serviced by this dealership however when I bring the ford the employees act like I’m an alien I’m like .. is my money not good cuz try to get all 3 serviced by this dealership however when I bring the ford the employees act like I’m an alien I’m like .. is my money not good cuz I bring my ford to you? It’s happened 3 times now .. and is a bit annoying More

This dealership was able to resolve an issue that I could not figure out the cause of but for an outrageous price. I was charged nearly $400 to add a single gallon of coolant to my Jeep. I’m happy the issue not figure out the cause of but for an outrageous price. I was charged nearly $400 to add a single gallon of coolant to my Jeep. I’m happy the issue was resolved but seriously that price for a single gallon of coolant and a diagnostic is crazy. More

Rasiel the best , if anybody want to get services go with him. He also speak Spanish him. He also speak Spanish More

I have been a customer for over 10 years. So far they have been good to me. I recommend them to anyone over the other dealerships in our area. So far they have been good to me. I recommend them to anyone over the other dealerships in our area. More

Maybe not the best time to fill out the survey but car has been there for over 24 days for repair with no end in sight. I am the one who has to keep calling for any updates. Apparently having trouble gett has been there for over 24 days for repair with no end in sight. I am the one who has to keep calling for any updates. Apparently having trouble getting the parts for repair. Also dealing with the Chrysler customer care. Very frustrating to have this issue with a brand new vehicle. I would hope it would be a priority fix for Jeep and the dealership but do not have a sense that it’s urgent for either. Wondering if I need to scrap my whole lease or get a replacement. More

Tom J was very kind, knowledgeable, and helpful! ! He is an Excellent Advisor! I definitely recommend to everyone! ! He is an Excellent Advisor! I definitely recommend to everyone! More