Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,679 Reviews

4,679 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
February 15, 2024

We worked Tom in the Service Department. He told us how long it would take to change the oil and rotate the tires and they completed work as promised. More

by mwh0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jopke
Feb 16, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2024

Very friendly and professional. Good inventory and selections of different models. Our salesman Joe Aviles was very helpful and generous. I would definitely recommend Cape Coral Ch More

by DeanForrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Aviles
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 14, 2024

Everyone was rude either by ignoring me or talking. Insanely expensive. Couldn’t complete work in one day. Told me to come back on at a time there were no appointments. Two full days no car. Out 1k for More

by Jrrvkitbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in service
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Jrrvkitbk" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 14, 2024

Scheduled an appointment for my vehicles first service. I was able to get the oil change and tire rotation, as well as an interior light issue and recalls checked in a very timely manner. Excellent commu More

by hollirwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Feb 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2024

Very professional along with respecting the customers time while scheduling service work that accommodates the customers needs. More

by george@gwjohnsoniv.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 13, 2024

Michael was a great help getting me in and out in a timely and professional manner. More

by bryanzamora78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael , Juan Flores
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Came thru solidly after they canceled my appointment the day before it was supposed to happen 2 weeks prior. More

by coachob11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Cade
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 13, 2024

I wish to thank the scheduler, Merline (I believe) for doing her nest to get me in ASAP, and Mike C for getting my Grand Cherokee suspension repaired quickly so I could use my vehicle for my wife’s chemo More

by traveler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike C., Juan Flores
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Was well pleased with service. Thomas did a very good job taking care of my service appointment. More

by kenkrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas jopke
Feb 14, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2024

Terrible customer service. I made an appointment but was told they couldn't get to it till the next day, for diagnostics. I had to find my vehicle when it was done and it still More

by jessicarusso78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
...
175
...