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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,841 Reviews
Call Service Center (239) 500-0000

4,841 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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February 23, 2024

Mike Castori takes care of me always, just a phone call away and he answers all my questions More

by Chase Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

Michael Castori was great to work with, very friendly and professional.He couldn’t have been more helpful. Thanks again, Frank Verdi More

by fverdi57
Recommend Dealer
Yes
Employees Worked With
Jose Gastón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi, Patrick Lewis
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 23, 2024

Efficient, quick, friendly staff. My only complaint is they need to have someone outside of the Service Dept checking people in. You can potentially sit in your car 15+ minutes witho More

by jodych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jopke, Michael Castori
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

February 23, 2024

Everyone there is VERY helpful. Had a flat and was taken care of...along with a 25000 mile check!! More

by astone2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
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Feb 27, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 23, 2024

What’s the point of a fast lane if it takes 2 hours to do an oil change every time? Get more resources or be honest and admit the oil change is slow. More

by nicholasgforster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This is a management problem.
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Feb 27, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Nicholas. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 23, 2024

Prompt, courteous service without an appointment. Wait time was reasonable. Very pleased with service and staff. More

by PRTYOV7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael C, Juan Flores
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 23, 2024

Great service. Everyone was friendly and explained to me what needed to be done. Thanks More

by donnaartrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 22, 2024

Still having nosie from my brakes but my service advisor told me to come back and they going help me. That's great service More

by edub8877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs is my service provider , Juan Flores
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

Had car over 30 days. Were not cooperative with extended warranty.did not communicate on regular basis. Work not performed correctly. Parts of vehicle broken, dirty and mi More

by dwnkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 22, 2024

Mike Castino saw me standing next to service desk and asked if I needed any help. Told him I had an appt for oil change. He took care of checkin immediately. He said it would be an hour and it was exact More

by murph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike castino
Report | Print
Feb 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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