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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,825 Reviews

4,825 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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January 10, 2023

The only reason I went back was because my oil change was already paid for. I think almost everyone that works at this place is rude and kind of clueless. Even when I call in for information no one has an More

by kellypeanut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 10, 2023

Awesome dealership always feel like home when I'm there greatly appreciate the staff members More

by Awkeyes84.ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 10, 2023

Great experience and service from the dealership. They quickly corrected the issue they had and cleaned it up. My service advisor Lisa is top notch. More

by bcwald1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa - advisor
Jan 10, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 09, 2023

Service department is a joke. Minimum 3 hour wait for oil change si ce you can't make an appointment anymore. Staff was pleasant enough. More

by bearlover1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of young ladies name that check me out
Jan 09, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 09, 2023

It took very long but it was needed. Thank you to all at the dealership. More

by cookyanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson
Jan 09, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and will be here for any needs you should have in the future.

January 07, 2023

Cape Coral Chrysler Dodge Jeep Ram located in southwest florida, was great at taking care of my oil change. More

by SOMETHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Jeffrey Stuart, Patrick Lewis
Jan 09, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 07, 2023

Very helpful employees, friendly atmosphere, comfortable waiting area, nice cafe, the staff was cheerful was cheerful . More

by Bev
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gastón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2023

The Service agent was great but it Took a while for someone to get to me. More

by tsurro
Service Time
Recommend Dealer
Yes
Employees Worked With
RENE POITEVIN
Jan 06, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you. Your feedback will help our team better the future experiences for all of our customers.

January 05, 2023

Best Service I have ever received. We have 6 - 5500 and buy are trucks from them as well. We live in Wellington and drive to Cape for service. More

by Wjg67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi
Jan 05, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to see you back again! We appreciate your ongoing support and loyalty.

January 05, 2023

Javier Gonzalez was my service representative, he was great. The car went in, and he contacted me immediately when it was done. He has a great attitude and customer service! More

by Precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 05, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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