Cape Coral Chrysler Dodge Jeep Ram - Service Center

I received very good attention quality from Alexandro Service Department for my oil Change tire rotation on my new 2023 Dodge Charger I bought here. Also met with Homer Araoz Finance Mgr to d Alexandro Service Department for my oil Change tire rotation on my new 2023 Dodge Charger I bought here. Also met with Homer Araoz Finance Mgr to discuss one of the many additional service contracts I bought He helped me with eliminating one Gap Insurance that I do not need which was additional money that I spent along with other service Purchase . This person was much more helpful and easy to reach than the previous Finance Mgr John who since has left your dealership. Thank you Mr Araoz!! More

The service department was prompt and on time with the service, they kept me updated. service, they kept me updated. More

Love this dealership. Always get the utmost service. I never have a complaint about my service or the repair I’m having done. Always get the utmost service. I never have a complaint about my service or the repair I’m having done. More

Mike always makes sure my Jeep is in top shape and communities everything with me! This is the only place I take my Jeep Wrangler to be serviced! communities everything with me! This is the only place I take my Jeep Wrangler to be serviced! More

Service rep was great to work with, he used his OBD tool to determine the problem, took his time to explain what needs to be done - very professional. He then showed me to the waiting area which is clean a to determine the problem, took his time to explain what needs to be done - very professional. He then showed me to the waiting area which is clean and comfortable. However, I truly was not pleased with quality of work performed by the tech. The very next morning when I used the windshield washer I found that the washer supply line under the hood was broken and that whatever the tech put into the washer supply tank left a greasy smear on glass. I had to flush the tank many times to get all of the fluid out. I would not want the same tech to work on my van again. More

Tom in the service department did an exceptional job getting my Dodge Ram back on the road. getting my Dodge Ram back on the road. More

I do appreciate the help and support of this service team. Especially Russ. He informed me that the issue was resolved and that my concern was not as bad as I thought. team. Especially Russ. He informed me that the issue was resolved and that my concern was not as bad as I thought. More

They worked hard to try to make the repair only to find out the radio needed an update that wasn't available... Thank for the effort.... out the radio needed an update that wasn't available... Thank for the effort.... More

If I could give zero stars I would. I bought a Nissan Rogue. They supposedly did a full inspection, less than 10 days later I need a new evaporator. The wheel randomly falls off the tir I bought a Nissan Rogue. They supposedly did a full inspection, less than 10 days later I need a new evaporator. The wheel randomly falls off the tire and they can’t help with none of it. Absolutely worse dealership I ever dealt with. More

My first experience with the service department was horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make u horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make up for the fact that they blew me off at the first visit. This time it was totally different. Ben was attentive, and hooked me up with Jeep Wave service. We added in alignment. As well, we were ablt to park there without issue with another vehicle while we waited for our service to complete. The service department has come a very long way to convincing me that the dealership is one I can continue to work with. Initially it was not. Great to see the improvement and hopefully it continues. I was able to find Quentin again while I waited for the service to complete. As usual he was affable and receptive to my praise of Ben Panarielll who assisted with our service. More