Cape Coral Chrysler Dodge Jeep Ram - Service Center

When I come in for maintenance. Mike C. makes sure that it gets completed as quick as possible. He is quick with communication. Mike C. makes sure that it gets completed as quick as possible. He is quick with communication. More

From the time I dropped my truck off to the time I picked it up the dealer stood in contact with me. it up the dealer stood in contact with me. More

Service, technical support costumer attending they are super great I very happy with dealership service super great I very happy with dealership service More

Very disappointed in my last service visit. It was ridiculous was start to end. Felt very misled, had an 8:00 and told them when the appt was made that I would wait. It took almost 5 hours to It was ridiculous was start to end. Felt very misled, had an 8:00 and told them when the appt was made that I would wait. It took almost 5 hours to get my car back. I didn’t wait because the service writer told me it would be about 3 hours and that was after them checking in people no particular order which was very frustrating watching people who arrived after you being checked in. Also heard another service writer tell his buddy to just smile and deal with it. Sorry your customers are such an inconvenience to your employees. I also called and left a message for the GM to please call me and of course that didn’t happen. Not as good as it used to be. More

I called the service department to verify if parts for an open recall on my car were available, we confirmed the specific recall and I was told it was available and I was offered an appointment. I live in Po open recall on my car were available, we confirmed the specific recall and I was told it was available and I was offered an appointment. I live in Port Charlotte and went all the way there just to waste my time, when I got there my car was received and held for 2.5 hours before they came back to tell me there were no parts available for my open recall. Not only did I waste my trip all the way there, but cannot even understand why they scheduled and received my car in the first place. How come it took them more than 2 hours to realize they did not have the parts for the car. I called and scheduled the appointment after confirming the parts were available. I took time off from work to be able to go there because I was told the department that handles recalls only worked Monday through Friday. I had to bring my 1-year old with me, a whole day wasted More

Very very poor , no communication , no returned emails , phone calls, text , always in the dark, would never go there again phone calls, text , always in the dark, would never go there again More

On my first visit there for an oil change and tire rotation I had some minor issues but once they heard of the problem they completely took care of everything. We all know problems happen but it’s how rotation I had some minor issues but once they heard of the problem they completely took care of everything. We all know problems happen but it’s how a company responds that makes all the difference and Cape Coral Chrysler Jeep really came through. More

excellent timely and accurate communication and friendly good job by service department extremely important to me, good job by service department extremely important to me, More

Mike the service guy and all the staff were great, friendly and very helpful. They fixed my truck in a very timely manner and when I had an issue it was resolved right away friendly and very helpful. They fixed my truck in a very timely manner and when I had an issue it was resolved right away More

I really like that they check the entire car each time I bring it in for an oil change. Working with a Service Advisor is always a plus. bring it in for an oil change. Working with a Service Advisor is always a plus. More