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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,674 Reviews

4,674 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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July 12, 2022

One of the best experiences I’ve ever had at a dealership. Very customer forward. They went above and beyond to help me finance my new Ram. Would highly recommend this dealer to anyone. More

by hawke.aspen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, detailers , Patricia Tolson, PAUL WOLFSON, Patrick Lewis
Jul 12, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 12, 2022

Service was great as usual. I would recommend them to anyone. I love my Grand Wagoneer. I was in and out as promised. More

by Wjg67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Aviles, Raymond Powers
Jul 12, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 11, 2022

Very good friendly people service quick clean waiting area friendly check out person car washed when service completed More

by elrodwc330
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Jul 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 11, 2022

The service advisor Scott was very polite and knowledgeable. He was honest about the time it would take to get the oil change, which is very much appreciated and the great thing is, it complete More

by scottb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 09, 2022

Brought Grand Cherokee in for noise with air conditioner. They changed blower motor. Did not fix noise. Called them back they said two weeks till next appointment!! Not cool! This is a common problem from wh More

by lisacorrigan1957
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Robinson
Jul 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you, Lisa. We have shared your information with our service leaders who will ensure your satisfaction. Enjoy your day.

July 08, 2022

The employees are very helpful and accommodating. I will come here to get all of my cars in the future More

by bben1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gillen
Jul 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2022

Took truck in for service and 2 recalls. Fair prices and good service. Was there for about 1 1/2 hrs More

by johnsehy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Jul 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 07, 2022

Fast and great service. Dealership has been helpful and always take care of me. Thank you, More

by jbuck2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Jul 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2022

I get a 7 year diesel oil and filters and then on my first maintenance they told me that the diesel filter is not included!! This is a scam!!!! More

by r.sierra091883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Herrera
Jul 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 08, 2022 -

r.sierra091883 responded

When I bought my truck (2022 ram 2500) my main precupation was the maintenance on the truck!!! The finance girl said dont worry, I will give to you 7 years worry free on the maintenance!!! I bring my truck for the first time and they replace oil and oil filter, but the diesel filter is not included and they want to charge me 500.00 for than when the lady for the finance deprtment said that everything is included on the maintenance!!!! This is like you do a oil change and dont replace the filter for the oil, on the paper that I have said oil and filters are cover for 7 years!!! I will never get an Dodge car again!!!! This is a scam!!!!!!!

July 07, 2022

I stopped with a flat tire they were very prompt in greeting me taking care of the tire and getting the vehicle back to me so I can continue with my day. More

by acf495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Jul 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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