Cape Coral Chrysler Dodge Jeep Ram - Service Center

Javier in the service department worked with me to get all of my warranty issues resolved in a timely manner. Even when issues weren’t done To my liking he had the issues fixies quickly without questioni all of my warranty issues resolved in a timely manner. Even when issues weren’t done To my liking he had the issues fixies quickly without questioning me! More

Hanna was very knowledgeable and helpful, she helped me out with my issue, she and the rest of the staff were great and concerned my health by wearing masks, my vehicle was repaired on a very timely fashi out with my issue, she and the rest of the staff were great and concerned my health by wearing masks, my vehicle was repaired on a very timely fashion. Will use this dealership again More

Bought a Jeep from a different dealership a couple months ago. Drove really smooth for the first month, then it started to have some problems like idling rough, shifting hard, making weird clunking noises, a ago. Drove really smooth for the first month, then it started to have some problems like idling rough, shifting hard, making weird clunking noises, and wouldn't accelerate without slamming down the gas pedal. I'm no mechanic, but you don't have to be to know there is clearly something wrong. I was told by the Cape Coral dealership that it runs and operates as intended. Not sure why they wouldn't look into it any further. Maybe warranty work doesn't pay that well, so they decided to skip this one. Maybe it sat in the parking lot overnight and they never looked at it at all. I don't think they even drove it or they would have noticed all the issues I listed. I'm going to take it to another mechanic. Hopefully one that's more willing to help people. More

Rated poorly service not completed Management approved fill gas didn't get shop/service representative need more communication over all this place needs people skills fill gas didn't get shop/service representative need more communication over all this place needs people skills More

Hannah was great. I came in without an appointment and she took care of my tire issue. She was very kind and reassured me that everything would be taken care of before the end of the day. she took care of my tire issue. She was very kind and reassured me that everything would be taken care of before the end of the day. More

The wash at the end of the service just finished off with a big smile on my face Good work and thank you very much a big smile on my face Good work and thank you very much More

Warranty issue. The third scheduled appointment we were there 1/2 hour early for a 2 o'clock appointment and for a half hour job they wanted me to leave it for the next day. Had to go to the managing part there 1/2 hour early for a 2 o'clock appointment and for a half hour job they wanted me to leave it for the next day. Had to go to the managing partner to get them to honor the appointment. More

Scheduler could not provide amount of time to take care of recall. Advisor tried to upsell me. Left plastic in the seat for me upon pickup. of recall. Advisor tried to upsell me. Left plastic in the seat for me upon pickup. More

I was offered a car wash after my oil change and tire rotation. However when I picked up the Jeep it wasn't washed and all the plastic/paper from the seat coverings were left inside. I would have given rotation. However when I picked up the Jeep it wasn't washed and all the plastic/paper from the seat coverings were left inside. I would have given 5 stars if the Jeep would have been cleaned up. Tracy More

The experience was good .. I hate the waiting .. but I understand y...people told me not to go to a dealership because u guys r pricey.. but I had no choice .. the Jeep is getting old didn’t wXnt to inves understand y...people told me not to go to a dealership because u guys r pricey.. but I had no choice .. the Jeep is getting old didn’t wXnt to invest that much money into it .. More