Cape Coral Chrysler Dodge Jeep Ram - Service Center

Christoffer Reid was very professional. Always keeping me updated on my vehicle. He was very helpful and interested in my vehicle needs. Will definitely come back to Cape Coral Dodge. updated on my vehicle. He was very helpful and interested in my vehicle needs. Will definitely come back to Cape Coral Dodge. More

Flat tire Very disappointed, filled out survey. Tire needed replacing, I was told it was compromised for a mark on side wall. Tire looked fine, had a small na Very disappointed, filled out survey. Tire needed replacing, I was told it was compromised for a mark on side wall. Tire looked fine, had a small nail in it. More

If needed for recall service, yes. Otherwise, not so mmuch. You recommended repairs not yet immediately needed and your prices for your recommended items are considerably high. You wanted to charge $57.44 for You recommended repairs not yet immediately needed and your prices for your recommended items are considerably high. You wanted to charge $57.44 for an engine air filter. It cost $22.00 installed elsewhere and I also replaced the cabin filter for $20.00. Your recommendation that I replace front brake pads for $348.61 was not only premature but priced to gouge. In my career I managed the entire fleet of vehicles for Lee County Electric Cooperative so I have some point of reference as to when repairs are needed and what would be a reasonable price. I had hoped there was finally a dealership I could trust for fair and honest work. But, same old, same old. More

Clean,quick,friendly I had to have a transmission shifter cable replaced on my new Thor Tellaro camper van. It had to be done only at certain Chrysler Jeep Dodge dealers b I had to have a transmission shifter cable replaced on my new Thor Tellaro camper van. It had to be done only at certain Chrysler Jeep Dodge dealers because it was a recall issue. Cape Coral did it quickly while I waited. The waiting room was pleasant and offered free drinks. I am very pleased that I chose Cape Coral. More

When greeted at the service entrance i told the attendant that I was there for an oil change appointment. I was sent inside and the woman behind the counter asked for my id. I found this strange for an oil c that I was there for an oil change appointment. I was sent inside and the woman behind the counter asked for my id. I found this strange for an oil change but I complied anyways. She then hands me back my ID and asked me if my title was under someone else’s name. I told her I was here for an oil change and she sent me back out to my car. I waited at my car then a man named Chris came out to check in my vehicle. He brought me inside once again and had me sit down at his desk. He then started doing computer work as I sat there in silence for several minutes until I finally ask him what he was doing, he replied with “well you nerd a work order don’t you?” I made the appointment online, stating exactly what I wanted to have done. An oil change, that’s it! So why he felt it necessary for me to sit at his desk I’ll never know. When I questioned him about the buy 2 get 2 free oil changes he told me he didn’t know and was new there. This was my 3rd oil change there. The first time was excellent. Second time they put the incorrect oil in my car and had to take it back, then this was my 3rd and most likely my last visit here. Bad customer service. Chris was not friendly and not at all apologetic for the bad experience. More

Friendly and Efficient The dealership is clean and modern. The waiting area is comfortable with convenient amenities. Water, coffee and a kind staff willing to help your eve The dealership is clean and modern. The waiting area is comfortable with convenient amenities. Water, coffee and a kind staff willing to help your every need. More

professional very professional as I am from out of state. they were very nice and took the time to help me with my air conditioner and brakes, very professional as I am from out of state. they were very nice and took the time to help me with my air conditioner and brakes, More

I was very satisfied with quick service I received and how nice and accommodated everybody was. That was the way it was when I bought my Kia Soul. Thank you very much Cape Coral Chrysler, Dodge, Jeep and how nice and accommodated everybody was. That was the way it was when I bought my Kia Soul. Thank you very much Cape Coral Chrysler, Dodge, Jeep and Ram. More

Service I have had a terrible experience here twice now. This time I picked my Jeep up and drove around the circle and my brakes still squeaked. I drove back I have had a terrible experience here twice now. This time I picked my Jeep up and drove around the circle and my brakes still squeaked. I drove back under to ask a question and all the service people standing around while I waited for the person in the office to help me. After 10 minutes of waiting I had other things I had to do. It is the same problem I had the first time I brought my Jeep in to the Cape Coral dealership. Service does not respect my time! When I go there I am on there time. More