Cape Coral Chrysler Dodge Jeep Ram - Service Center

Ray the service department manager refused to give me a discount on my service when it was the dealerships fault. My time and inconvenience due to your alignment machine being broke. I got no phone call an discount on my service when it was the dealerships fault. My time and inconvenience due to your alignment machine being broke. I got no phone call and had to wait 20 minutes before someone came to tell me. Then I was told they were going to call me when it’s fixed. Never called. Will think twice about service at this dealership again. More

Fast service We have 8 Pro Master vans and always get to have them serviced right away. I need diagnostics to be run any time I have an engine light come up or lig We have 8 Pro Master vans and always get to have them serviced right away. I need diagnostics to be run any time I have an engine light come up or lightning bolt and they always get right to it and correct the troubles that I can't get other repair company's to do. More

Robert ( Very Professional ) made my Appointment for Oil Change , Tire Rotation, Hannah was very Professional & Listened to my concerns and made sure everything was taken care of , including replacing my Ba Change , Tire Rotation, Hannah was very Professional & Listened to my concerns and made sure everything was taken care of , including replacing my Backup camera . It was a Very Pleasant Experience. Well worth my Drive from Naples . Will Definitely Return ! More

Excellent!!From the time I went in to the time I left Excellent!! From the time I went in to the time I left This dealership should show other dealers how to run a service department I have been to m Excellent!! From the time I went in to the time I left This dealership should show other dealers how to run a service department I have been to many dealerships But never have I had such excellent service like this Hats off to the owner of this dealership!! More

Town & Country Service personnel were good to work with. Made the appointment, set up time, and prompt service. Everyone was very helpful and friendly. (Upda Service personnel were good to work with. Made the appointment, set up time, and prompt service. Everyone was very helpful and friendly. (Update your employee list.) More

Everyone was very helpful and attentive as soon as I drove in. Charles Santana was friendly and help me well-informed. I used the shuttle service and Uber worked great. Good idea for social distancing d drove in. Charles Santana was friendly and help me well-informed. I used the shuttle service and Uber worked great. Good idea for social distancing during this pandemic. More

The staff is all very pleasant and easy to work with. Hannah was helpful and confident in her job. Very clean and professional. Great job at social distancing. Hannah was helpful and confident in her job. Very clean and professional. Great job at social distancing. More

unsafe alignment.. Front end alignment,left loose bolts. Got about Half way home when i felt steering was off and front left tire caster was out.Had Re-alignment done at Front end alignment,left loose bolts. Got about Half way home when i felt steering was off and front left tire caster was out.Had Re-alignment done at home Chrysler dealership, they confirmed that two bolts were not torqued down to spec.VERY DANGEROUS CONDITION !! Contacted service manager Raymond Powers at Cape Coral Chrysler 3 times and was promised refund . Empty promises very very poor customer service. Will contact Chrysler Customer service as my next step..Would NOT recommend this dealership even to top air up in tires. Dont know meaning of CUSTOMER SERVICE!!!! It has been 7 weeks since I first contacted Cape Coral Chrysler and Raymond Powers and all I have is empty Promises, VERY SAD SITUATION! More

This was my first time at this dealership for service on my challenger . When I arrived I was greeted immediately and approached by my service advisor Hannah who was attentive and professional. Once my vehi my challenger . When I arrived I was greeted immediately and approached by my service advisor Hannah who was attentive and professional. Once my vehicle was complete she brought over my vehicle. I was very pleased with my experience and will be back in the future. Thanks Hannah More

Mostly good experience. Very good service experience. Scott was great to work with. Requested work was done on time. One strange item, this is the 2nd time I have had my Very good service experience. Scott was great to work with. Requested work was done on time. One strange item, this is the 2nd time I have had my van in for service and the tire pressure was lower when I picked it up than when it went in. I now have the tire pressure warning light on because of 29 pound pressure in the rear tires.and I am getting email warning alerts about the low tire pressure. The first time I noticed it when I drove off the lot and returned,. and the tires were then inflated. This time I did not notice it until later and do not expect to return for the tires to be inflated, I'll do it myself. This time I reviewed the vehicle checkup report which states the tires are all inflated at 35 psi. None of the tires are at 35 psi, so it makes me wonder what else was not really checked. More