Cape Coral Chrysler Dodge Jeep Ram - Service Center

In and out. Service was speedy and had a great person looking after me. Knew I was going out of town and had it ready in time. Left the car in the same condition Service was speedy and had a great person looking after me. Knew I was going out of town and had it ready in time. Left the car in the same condition and washed it. More

Disappointed Made an appointment and dropped car off at 8:15 am for oil change, tire rotation and multipoint inspection. Never received an update. Called approxi Made an appointment and dropped car off at 8:15 am for oil change, tire rotation and multipoint inspection. Never received an update. Called approximately 2 1/2 hours later for an update. Left message. Over the next 1 hr never received a call back . On my uconnect it was showing the oil chance and update at 9:11. So we headed over the vehicle was sitting first in line and was completed. We were told had to get paperwork together and was directed to our agent. Introduced self and stated we were here to pick up. I was told it wasn’t ready and in line. I pointed to the car and he said I have no keys. Walked to the car and there they were. Then the wrong paperwork was done so he was sent back. Then the printer broke and after another 25 min I asked the lady to check and he forgot. Finally get in my car and my tire pressures are 35 LF 41 RF 44 LR and 39 R rear. They are supposed to be 33 front and 36 rear. I had to go to a gas station to adjust. My last experience was exceptional and this one horrible. I will be going back to the Fort Myers Jeep dealership which is too bad since I live so close. More

Rebecca Dodds is AWESOME! I just wanted to reach out and let you know what an OUTSTANDING JOB Rebecca Dodds (from FORT WAYNE, INDIANA) did...she was SO HELPFUL with our car YES I just wanted to reach out and let you know what an OUTSTANDING JOB Rebecca Dodds (from FORT WAYNE, INDIANA) did...she was SO HELPFUL with our car YESTERDAY (09/14/19)! Scott and Rob, the managers, were an amazing help as well! HOWEVER, Please update your dealer rater profiles so we can give a shout out to everyone else who was SO AMAZING. Thanks... ;) More

Our first repair This was the first time bringing our vehicle in for a service. We had a check engine light on, an open recall and a broken window regulator. We were p This was the first time bringing our vehicle in for a service. We had a check engine light on, an open recall and a broken window regulator. We were promptly greeted with very friendly faces. Quick diagnostics and service that put our family back on the road quickly and safely. Rhonda exceeded our expectations and we will definitely be back for our other needs in the future! More

Oil change Good experience Love the facility Friendly staff Plan to get all my service there and buy my next vehicle there as well Facility is clean and prac Good experience Love the facility Friendly staff Plan to get all my service there and buy my next vehicle there as well Facility is clean and practical More

Terrible I have been to the dealership 5 times this last time they had my Jeep 23 days, the manager Scott was rude to my wife twice, they delivered my jeep whe I have been to the dealership 5 times this last time they had my Jeep 23 days, the manager Scott was rude to my wife twice, they delivered my jeep when it was finally fixed at my work and it was back in the shop the next day. Got it back same day, had to go back on Monday. So that’s twice it’s been back in the shop within 24 hours of getting it out. Management doesn’t care they don’t even try to reach out to me. You would think since I just bought my 2nd jeep from them they would try and do something to make me happy and want to go back. Very disappointing. More

Service visit Excellent and timely service. Clean, spacious and professional looking layout. Will definitely visit when service is needed or for vehicular needs. Th Excellent and timely service. Clean, spacious and professional looking layout. Will definitely visit when service is needed or for vehicular needs. There were many workers willing to assist. More

Great customer service. Daniel Smith provided great customer service and I really appreciated his professionalism. I came in to purchase an extra key and to have it programme Daniel Smith provided great customer service and I really appreciated his professionalism. I came in to purchase an extra key and to have it programmed on 9/6/19. It was noted that the vehicle had an outstanding recall and Daniel made sure that the recall issue was taken care of while I waited. I decided to come back on 9/7/19 to have the oil changed since I had a very good experience at Cape Coral Chrysler Jeep. This time I had the pleasure of working Jesus Rodriguez. I was impressed again by the professionalism that Jesus provided. Based on the care that I received for Daniel Smith and Jesus Rodriguez I will return for future service. More

Great service Assistant Service Manager Rhonda was very helpful in getting our drivers side Airbag replaced on our Dodge. Very positive and professional. Highly rec Assistant Service Manager Rhonda was very helpful in getting our drivers side Airbag replaced on our Dodge. Very positive and professional. Highly recommend Cape Coral Chrysler,Dodge,Jeep, Ram Dealership. More

best sevice ever from the time I pulled up and Alexa the service advisor helped me, to the very nice show room and waiting area, I have been nothing but pleased. from the time I pulled up and Alexa the service advisor helped me, to the very nice show room and waiting area, I have been nothing but pleased. More