Cape Coral Chrysler Dodge Jeep Ram - Service Center

Thank you! I bought a used van a week ago and they owed me a part for a seat. They called me back within 4 days of purchasing it and got me on the schedule quick I bought a used van a week ago and they owed me a part for a seat. They called me back within 4 days of purchasing it and got me on the schedule quick. I had to bring my two little ones in with me for a 4 hour wait but EVERYONE I encountered was so fantastic. One of the Managers David remembered my little ones names and was fantastic in assisting with a problem I had with my keys. Brian H in service was beyond stellar. You know he is amazing at what he does because he was the go to guy for everyone. Not that the other guys in service didn’t work, but Brian was just bombarded with people needing him and NOT once did he bat an eye lash. Everyone from customer to co-worker that came his way was met with the same fantastic Stellar Scottish personality. He helped a single mom out today and I couldn’t be more grateful to both Brian and Dave for their help. (I also can’t forget Ana that was so sweet to my very energized little guy and I today. She was just so pleasant to everyone she encountered. Always with a smile when she turned the corner). Thank you guys for making a long situation, bearable.. More

Express oil change The express oil change lane was not really express. I waited over an hour for an oil change. It also took a few minutes before anyone approached me to The express oil change lane was not really express. I waited over an hour for an oil change. It also took a few minutes before anyone approached me to see what kind of service i needed. I was a little disappointed this time around. Many employees, but not enough attention given to the customers. More

Problem with used car quickly taken care of We purchased a used car and realized soon after driving home that there was a problem with the entertainment system. We contacted our sales person, Mi We purchased a used car and realized soon after driving home that there was a problem with the entertainment system. We contacted our sales person, Mike, and were asked to take the car to the service department. We dropped off the car and were soon after informed by Rhonda by phone that the entertainment system was shot, and would be replaced free of charge. We were able to retrieve our car the next day after a brand-new entertainment system had been installed. Great service, friendly staff. Thank you! More

Quick Service Car had to go in for a recall. They told me it would be 2 hours. The car was ready in 1 hour. Very friendly and explained everything. Facility is new Car had to go in for a recall. They told me it would be 2 hours. The car was ready in 1 hour. Very friendly and explained everything. Facility is new and clean. More

Yearly check up The service center was great. Had my car in and out in no time. The only complaint I have with the car dealership is they sell you a new car without a The service center was great. Had my car in and out in no time. The only complaint I have with the car dealership is they sell you a new car without a spare tire, not even a doughnut. Not all brands, but the Cherokee 2019. If I want to get a spare tire,I have to pay over $400.00. Just not fair. More

Excellent service The service dept lady Rebecca was great. Very friendly. I wanted a oil monitor program. They we're very accommodating when I missed my earlier appo The service dept lady Rebecca was great. Very friendly. I wanted a oil monitor program. They we're very accommodating when I missed my earlier appointment for that same day. More

Great service Thank you Dan Smith! We were forced to go to the FT myers competitor to have some warranty work done. By the time I left I was so disgusted with h Thank you Dan Smith! We were forced to go to the FT myers competitor to have some warranty work done. By the time I left I was so disgusted with how they ran their business, I swore I’d never go back! It’s about an hour drive from my home to CC Jeep. And it’s 100 percent worth it! Dan Smith was extremely professional and courteous! Luckily, there was no issue but if there had been, I would’ve felt totally comfortable with his recommendations for my daughters Jeep! More

disappointed it was the simple things, not sure they used the oil type requested, claimed they would wash the truck when finished, did not happen. left the plastic it was the simple things, not sure they used the oil type requested, claimed they would wash the truck when finished, did not happen. left the plastic seat cover and floor matt in the vehicle. no convinces for the waiting customers. compared to other dealers waiting areas it was just disappointing for the first of many visit to the location. More

Oil change Had a oil change for my Jeep Was able to use 21.99 coupon that was sent to my phone. They also sent me a email telling me it was due for device whic Had a oil change for my Jeep Was able to use 21.99 coupon that was sent to my phone. They also sent me a email telling me it was due for device which I was unaware of... More

Recall for jeep part Everybody was very nice, got me in for this recall & fixed it, so I was very happy about that, if we need any more work done we will be back. Thank Everybody was very nice, got me in for this recall & fixed it, so I was very happy about that, if we need any more work done we will be back. Thank you. More