Cape Coral Chrysler Dodge Jeep Ram - Service Center

Excellent I was very impressed. Call and spoke to Scott since we could start car. To my surprise yes it was the battery. Scott was responsive and helpful which I was very impressed. Call and spoke to Scott since we could start car. To my surprise yes it was the battery. Scott was responsive and helpful which saved us having to have car towed. They also took us without an appt. he and service tech could not have been more helpful and responsive. I have told everyone how great our experience was. More

Cape Coral Dodge Jeep dealer Very professional people and a first class dealership. Very helpful and knowledgeable. Express oil change is nice. I will be bringing all my cars t Very professional people and a first class dealership. Very helpful and knowledgeable. Express oil change is nice. I will be bringing all my cars there. Great Cafe also. More

Very helpful and knowledgeable!! Very helpful and knowledgeable, I would recommend this dealership to anyone, a great experience. Great selection of vehicles on the lot if you are lo Very helpful and knowledgeable, I would recommend this dealership to anyone, a great experience. Great selection of vehicles on the lot if you are looking to make a purchase. More

Best Service Department I have used Cape Coral CDJR on three separate occasions. The first two times was for my 2005 Dodge Magnum, which has over 200,000 miles on it and both I have used Cape Coral CDJR on three separate occasions. The first two times was for my 2005 Dodge Magnum, which has over 200,000 miles on it and both of those services were well handled. The last time was on my 2007 Dodge Ram, which had several problems but the personnel identified the problem and made a recommendation on how to fix it. The work they did resulted in better performance of the truck with improved acceleration, better transmission shifting and a big improvement in the gas mileage. The tech who did the work and the service advisor Richard were very professional and delivered high caliber service in improving my Dodge experience. It would be nice if the service advisors and the technicians names were added to the list below to identify the whole Dodge Team who make your service department one of the best I have used and will continue to use. More

Great experience Had a great experience here at the new Cape Coral dealership. Brian was amazing and very friendly and was able to get my Jeep all taken care of. Very Had a great experience here at the new Cape Coral dealership. Brian was amazing and very friendly and was able to get my Jeep all taken care of. Very happy More

Scheduled maintenance Rebecca Dodds was very friendly and helpful, her professionalism assisted me greatly as she answered all my questions. I was impressed by the actual t Rebecca Dodds was very friendly and helpful, her professionalism assisted me greatly as she answered all my questions. I was impressed by the actual turn around time. More

Excellent Richard and James were both very helpful, kept me in the loop at all times and resolved the problem within hours. Very detail oriented. Thanks! Richard and James were both very helpful, kept me in the loop at all times and resolved the problem within hours. Very detail oriented. Thanks! More

A pleasant experience at Cape Coral CDJR I stopped by the dealership one afternoon to make an appointment for an oil & filter change and also to address a minor issue I was having. Scheduling I stopped by the dealership one afternoon to make an appointment for an oil & filter change and also to address a minor issue I was having. Scheduling was a breeze. I was met at the service lane by Rebecca and she quickly and efficiently gathered all my info and had my 2019 Durango serviced within a few minutes! She also had a master tech check my issue which turned out to be just a tweak of the settings in the Uconnect. I was in and out in no time at all. Was very pleased with the service department, especially Rebecca. She is truly a valued employee. More

bad service you were much less than awesome.purchased new ram in december, 2 months later i notice abs module leaking. in shop for five days. call manager and ask you were much less than awesome.purchased new ram in december, 2 months later i notice abs module leaking. in shop for five days. call manager and ask if truck is done, cant get answer. i tell him that i need to know because need truck to take boat 4 service appt that i waited 2 weeks 4. rude receptionist tells me shes leaving messages, but no answer. i asked 4 loaner, but was offered uber, ridiculous!but wait, theres more, last week i lost my key,it happens. I then realized i was only given one key. Ha,d to get truck flatbedded to dealership. i pay for road assistance, call # and am put on hold, then hung up on! I call private tow company and $170.00 later of my own money im at cape cral dodge. driver calls and says arrived at 2pm. call rude receptionist several times and she calls back saying i got it in 2 late. you did rekey 4 free, but only gave me one new key. now im in same predicament if i lose! even my lawnmower came with 2 keys. i regret ever walking through your door!!!!!!!!!!!!!!!! patty was awesome More