Cape Coral Chrysler Dodge Jeep Ram - Service Center

Great Staff The staff was very attentive and professional right from the start. I was updated on the progress of the service to my vehicle. The seating area was c The staff was very attentive and professional right from the start. I was updated on the progress of the service to my vehicle. The seating area was clean and comfortable. More

In and out. Service was speedy and had a great person looking after me. Knew I was going out of town and had it ready in time. Left the car in the same condition Service was speedy and had a great person looking after me. Knew I was going out of town and had it ready in time. Left the car in the same condition and washed it. More

Disappointed Made an appointment and dropped car off at 8:15 am for oil change, tire rotation and multipoint inspection. Never received an update. Called approxi Made an appointment and dropped car off at 8:15 am for oil change, tire rotation and multipoint inspection. Never received an update. Called approximately 2 1/2 hours later for an update. Left message. Over the next 1 hr never received a call back . On my uconnect it was showing the oil chance and update at 9:11. So we headed over the vehicle was sitting first in line and was completed. We were told had to get paperwork together and was directed to our agent. Introduced self and stated we were here to pick up. I was told it wasn’t ready and in line. I pointed to the car and he said I have no keys. Walked to the car and there they were. Then the wrong paperwork was done so he was sent back. Then the printer broke and after another 25 min I asked the lady to check and he forgot. Finally get in my car and my tire pressures are 35 LF 41 RF 44 LR and 39 R rear. They are supposed to be 33 front and 36 rear. I had to go to a gas station to adjust. My last experience was exceptional and this one horrible. I will be going back to the Fort Myers Jeep dealership which is too bad since I live so close. More

Timely response Had no idea what to expect....thank goodness the waiting areas are comfortable. Any employee who passed my way acknowledged me with a ‘good morning’. Had no idea what to expect....thank goodness the waiting areas are comfortable. Any employee who passed my way acknowledged me with a ‘good morning’. Even got a car wash which was appreciated. .thank you! More

I will bring all vehicles to the dealership I was taking care of from the service department, vehicle was ready as promised and washed. They could dry it off a little better on the back I was taking care of from the service department, vehicle was ready as promised and washed. They could dry it off a little better on the back More

Service It's just a great dealership. Everyone is friendly, and very helpful. Very clean facility. They handled my recall in a timely manner, washed my truck It's just a great dealership. Everyone is friendly, and very helpful. Very clean facility. They handled my recall in a timely manner, washed my truck for me without me having to ask. Always a good experience when I go. More

Quick, responsive, and no charge! Everyone was fantastic to deal with. Service was done in less than an hour. I will definitely go here again. Love the clean new facility. Thank you Everyone was fantastic to deal with. Service was done in less than an hour. I will definitely go here again. Love the clean new facility. Thank you More