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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,799 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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October 26, 2018
Best service in town Cape Coral has been waiting a long time for a CDJR dealership. We knew one was coming but didn’t know when. I brought my car in for service there and Cape Coral has been waiting a long time for a CDJR dealership. We knew one was coming but didn’t know when. I brought my car in for service there and worked with Dennis. Fantastic! Very professional. The amenities provided in the service wait area are great too. Different seating options and even places to plug in a laptop if you need to work. Great job guys! I’ll be coming back often. More
by mdexter07
Verified CustomerEmployees Worked With
Dennis Tagge, Marty Martin
October 26, 2018
Not ready for customers yet! I'm a loyal customer of Chrysler and I service my vehicle every 6 month whether it needs it or not and not being your first priority is a huge disappo I'm a loyal customer of Chrysler and I service my vehicle every 6 month whether it needs it or not and not being your first priority is a huge disappointment. I usually get the car serviced in Fort Myers and was very happy to hear the Cape center had opened. Two weeks ago I took the car in for an oil change, tire rotation and decided to have the window wipers replaced. Service was very limited at the time and equipment was not fully available. Due to not much rain I had not used the new wipers until recently and noticed the wipers did not fully cover the windshield. I returned and questioned that these were not correct. Yes, they were the wrong size. My next disappointment was they didn't have any for my model (Chrysler 300S) and they were being ordered and expected to be in the next day and promised a phone call. Today came and went-no wipers, no phone call. A followup call would have been appreciated. I shouldn't have to make three visits for simple service. I'm not saying this dealership isn't great looking and the staff isn't great- both are but you are not ready to be open to the public. Until you are fully equipped to service your vehicles I will return to Fort Myers after I get the wipers replaced. More
by dellis10352
Employees Worked With
I would prefer not to mention an employee's name.
October 26, 2018
Regular Maintenance Had an oil change and tire rotation completed. The service rep was informative and kept me updated regarding the service progress. The customer wait Had an oil change and tire rotation completed. The service rep was informative and kept me updated regarding the service progress. The customer waiting area was very nice. They even washed the car. Great service!!! More
by denwink
Employees Worked With
Brian Marshall
October 26, 2018
Beautiful New Facilities with Friendly Staff You can't beat it. Beautiful new building with the friendliest staff. Matthew in service not only took care of my oil change but notified me of an ope You can't beat it. Beautiful new building with the friendliest staff. Matthew in service not only took care of my oil change but notified me of an open recall I forgot I had. Forget Galeana, this is my new home for all service needs More
by CARLOS.HERNANDEZ
Employees Worked With
Matthew McCartney
October 26, 2018
Great service Rebecca Dodds took great care of my problems. Will be back for more service. Glad to have you in cape coral. Tired of going to Getty. Rebecca Dodds took great care of my problems. Will be back for more service. Glad to have you in cape coral. Tired of going to Getty. More
by billc8
Employees Worked With
Rebecca Dodds
October 26, 2018
Great Service Thank you Brian Marshall for all your help with my Hellcat! So glad we have this great dealership in Cape Coral. Will definitely recommend this dealer Thank you Brian Marshall for all your help with my Hellcat! So glad we have this great dealership in Cape Coral. Will definitely recommend this dealership. More
by themightydodge33
Employees Worked With
Brian Marshall
October 26, 2018
Good Quality Service Centet As a Senior Citizen in Florida, treated with respect, fair pricing and feel very satisfied with Service provided..scheduling service work was easy and As a Senior Citizen in Florida, treated with respect, fair pricing and feel very satisfied with Service provided..scheduling service work was easy and in My time needs. More
by wa2paa
Employees Worked With
Patricia Tolson, Rebecca Dodds
October 26, 2018
Friendly, professional, quick and communicative I highly recommend Cape Chysler. Finally a chrysler dealership in the area ,who provides quality customer service. Got me an appt quickly, for my van I highly recommend Cape Chysler. Finally a chrysler dealership in the area ,who provides quality customer service. Got me an appt quickly, for my van of less than a year old, with recall issues More
by cwerner1
Employees Worked With
Andrew in Service, Rebecca Dodds
October 26, 2018
Persistent in Repairs I had a tire pressure monitor problem on my 2015 Jeep Grand Cherokee and an open recall. I attempted to schedule an appointment with Galeanna in June I had a tire pressure monitor problem on my 2015 Jeep Grand Cherokee and an open recall. I attempted to schedule an appointment with Galeanna in June and again in September. Both times I was told it was a 6 week wait for an appointment. I called Cape Coral and they got me in within 2 days. On the first visit they did the recall work and replaced one tpms sensor and told me that to bring it back if the error light came on again. I went back with the error light on and they took it right in and finalized the repair. The other 3 sensors had to be replaced. They were attempting to save me money by replacing just one at first. They were customer focused and kept me informed up front about the work they were doing. They are my new dealer. I will never go back to that other dealer again. Thanks Brian Marshall for a job well done! More
by DANFITZGERALD
Employees Worked With
Brian Marshall
October 26, 2018
New dealership in town State of the art dealership very very professional, both in manner and appearance. It felt good and looked good. The price for the service I received State of the art dealership very very professional, both in manner and appearance. It felt good and looked good. The price for the service I received was $40.00 lower than the other dealership in Lee county More
by mlieb14480
Employees Worked With
Brian Marshall
