Capistrano Mazda - Service Center
San Juan Capistrano, CA
553 Reviews of Capistrano Mazda - Service Center
Excellent service The service was on time and efficient and Cyrenaica Morena was friendly and very helpful. Her attention to mY needs as a customer we’re excellent. The service was on time and efficient and Cyrenaica Morena was friendly and very helpful. Her attention to mY needs as a customer we’re excellent. More
FIVE STAR FRIENDLY SERVICE All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environ All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environment (from sales and finance to service) at Capo Mazda makes it worth while every time I visit. More
Great Dealership. Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine goi Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine going anywhere else. More
Recall Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Proble Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Problem was resolved.... they were nice about it, but didn’t expect to be there for 2.5 hours. More
Capistrano Mazda is the BEST The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking f The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking for a car for our teenagers. Sales Consultant Marcin Paluch was incredibly knowledgeable and helpful. No pushy sales pressure. Only good things to say about the service department. Family Owned dealership that has taken great care of us. Friendly, reliable and top notch. More
Cyrena Moreno is the best Service Advisor! I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! Sh I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! She went above and beyond to assist my wife and I with repairing a bumper that had popped out of the clips and a tire guard that had also become dislodged. Her communication was great throughout the process and I look forward to working with her when we have to bring our SUV in for service again. More
I love mazda They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so muc They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best. More
It was extremely good! I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today. I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today. More
Top Notch Service I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the car, just regular service. The advisors are friendly and knowledgeable and the waiting area is awesome. Since I always wait for my car, I enjoy the TV, internet, snacks, water, coffee, in a comfortable area within easy reach of the advisors in case I need to ask a question. Also, they offer a ride or loaner car for the day. Even a car wash! These amenities compare favorably with dealers selling much more expensive cars. More
100,00 visit 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. Uber home and return was very convenient. More