Capistrano Mazda - Service Center

Fabulous--Who ever hires the staff, give them a raise I have leased many different cars and have gone back to Capo because of service and personal care from the staff and management. When you have leased I have leased many different cars and have gone back to Capo because of service and personal care from the staff and management. When you have leased as many cars as I have, the most important thing is not the CAR (really) as a car takes you from locating A to B. ,But if you don't love the dealership, you change dealerships. I am trying to get my daughter into a Madza and I am almost there! Warmly, Teri More

Great Service Took my car in for a tire rotation and oil change. While I had it in, I wanted a diagnosis for a rubbing sound I was hearing from the driver's side of Took my car in for a tire rotation and oil change. While I had it in, I wanted a diagnosis for a rubbing sound I was hearing from the driver's side of the front of the car when turning the steering wheel. They took the time to diagnose the sound, fixed the strut bearing under CPO warranty, and even performed a TSB that I didn't even know about. While this took multiple days, I had the use of a very nice Mazda 3 as a loaner. More

30,000 mile maintenance Cyrena explained to me additional recommended service and I accepted her recommendations. I waited for service. The waiting room is adjacent to the s Cyrena explained to me additional recommended service and I accepted her recommendations. I waited for service. The waiting room is adjacent to the show room and is clean and comfortable. Starbucks coffee and Tazo teas are available. More

My experience I was disappointed about the attitude I received when I dropped my just purchased CX-5 off for an update in my Car play. I was told they couldn’t take I was disappointed about the attitude I received when I dropped my just purchased CX-5 off for an update in my Car play. I was told they couldn’t take me and I should come back with an appointment. I was told by my salesperson to just bring it in. I left it all day. I called at 4:30 to get an update. I was told it wouldn’t be ready till 5:30. I informed then I needed to pick it up at 5:00. When I got there it was done. This made me happy but I shouldn’t have had to find out when I got there. I think the service department needs to leave opening for warranty work drop offs. More

Cyrena Morena knows the meaning of customer service I came in for service, was having some problems of my my own doing, and Cyrena totally came through to help me out. A young lady with magificent old s I came in for service, was having some problems of my my own doing, and Cyrena totally came through to help me out. A young lady with magificent old school customer service skills. A total professional and a joy to have as my service rep. This is a great car dealership! More

Cyrena and the dealer went the extra mile We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings r We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings regarding the light and it was going to be a very expensive repair. After a short discussion, she offered to check and see if the extended warranty would take care of the repair. When she discovered the part wasn't covered, she spoke with dealer management and they called Mazda...who eventually OK'd the repair at no charge. We would highly recommend Cyrena and Capistrano Mazda for excellent customer service. More

Oil change Capistrano Mazda does great service. The waiting area is very nice. I had a coupon which I had given when I came it. The price charged me was more t Capistrano Mazda does great service. The waiting area is very nice. I had a coupon which I had given when I came it. The price charged me was more than the coupon. More

Cyrena provides excellent customerr service. I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! More

Beyond awesome!!! I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my every need. More

service Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! More