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Capistrano Mazda - Service Center

San Juan Capistrano, CA

4.7
565 Reviews

565 Reviews of Capistrano Mazda - Service Center

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March 09, 2019

Truly outstanding. They care about the customer Alex really cares. She doesn’t want you to wait to long and makes sure your car is taken care of quickly and correctly. I will always go to San Juan M More

by Iram49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Alex took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 09, 2019

Awesome Service Fast and Complete service. The staff are very friendly and accomodating. The waiting area is spacious and clean, there are lots of complimentary snac More

by ivyptorrijos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Cyrena took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 09, 2019

Seemless Service From the moment I pulled up to get my oil change to the minute my car was ready, went seemlessly, friendly, pleasant! And the coffee was great!😊 More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the gal who assisted me in service. But she was awesome!
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 09, 2019

Fast, no hassle, no upsell! I used to stress about taking my car in for service, until I started going to Capo Mazda. The team is super friendly and helpful, and genuinely want t More

by MELANIE M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Mar 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Fredy took great care of you and that you feel comfortable when you drop your vehicle off. We appreciate you recommending us and welcome to the Capo Mazda family!

March 04, 2019

Best Customer Service Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly hel More

by CHRISTINEMARQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that Cryena took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 04, 2019

So friendly and made my service visit enjoyable I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour. More

by emchenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Mar 06, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We're happy to hear that you were in and out quickly and that Fredy took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 04, 2019

Very helpful. The staff that i have dealt with has always been helpful and courteous and have often gone out of their way to deal with issues. More

by JGARNIER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos, Kira Uda
Mar 06, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Fredy and Kira took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

February 28, 2019

Fredy in Service Fredy Campos in Service is always professional and very helpful if I have questions. I have dealt with Fredy for service on my prior 2005 Mazda Tribut More

by srpeno33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Mar 06, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are thrilled to hear that Fredy took exceptional care of you and that you keep coming back! We appreciate you recommending us and thanks for being a part of the Capo Mazda family!

February 26, 2019

Great Service! We have had nothing but a great experience with the Mazda Service. The only disappointment we have had is the ability to get Car Play. We we told It More

by JKOPENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira Uda
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review and for your feedback. We will relay this to the appropriate department and address your concerns. Thank you!

February 25, 2019

Fredy is very helpful, and friendly! Service was done quicker than I thought! The sales team I worked with before came and say hi! Much appreciate that! More

by POPOBESHAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, Fredy Campos
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Fredy and the rest of our team was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

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