Capistrano Mazda - Service Center
San Juan Capistrano, CA
565 Reviews of Capistrano Mazda - Service Center
Truly outstanding. They care about the customer Alex really cares. She doesn’t want you to wait to long and makes sure your car is taken care of quickly and correctly. I will always go to San Juan M Alex really cares. She doesn’t want you to wait to long and makes sure your car is taken care of quickly and correctly. I will always go to San Juan Mazda for my card. More
Awesome Service Fast and Complete service. The staff are very friendly and accomodating. The waiting area is spacious and clean, there are lots of complimentary snac Fast and Complete service. The staff are very friendly and accomodating. The waiting area is spacious and clean, there are lots of complimentary snacks and drinks. More
Seemless Service From the moment I pulled up to get my oil change to the minute my car was ready, went seemlessly, friendly, pleasant! And the coffee was great!😊 From the moment I pulled up to get my oil change to the minute my car was ready, went seemlessly, friendly, pleasant! And the coffee was great!😊 More
Fast, no hassle, no upsell! I used to stress about taking my car in for service, until I started going to Capo Mazda. The team is super friendly and helpful, and genuinely want t I used to stress about taking my car in for service, until I started going to Capo Mazda. The team is super friendly and helpful, and genuinely want their customers to have a good experience. They are extremely accommodating by providing loaner vehicles- I’m able to drop my car off in the morning and able to pick up in the evening without any interruption to my work day! Having a car with over 100k miles, I’m expecting a very large service bill, but I’ve found that the Capo mazda team never tries to upsell me on services that aren’t absolutely necessary. The service process with this team could not be any more seamless and stress free. If there was an Oscar award for car service centers, they would win! More
Best Customer Service Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly hel Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly helpful and great at communicating. Will definitely make this my home service department. More
So friendly and made my service visit enjoyable I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour. I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour. More
Very helpful. The staff that i have dealt with has always been helpful and courteous and have often gone out of their way to deal with issues. The staff that i have dealt with has always been helpful and courteous and have often gone out of their way to deal with issues. More
Fredy in Service Fredy Campos in Service is always professional and very helpful if I have questions. I have dealt with Fredy for service on my prior 2005 Mazda Tribut Fredy Campos in Service is always professional and very helpful if I have questions. I have dealt with Fredy for service on my prior 2005 Mazda Tribute and with my current 2016.5 Mazda CX-5 Grand Touring. More
Great Service! We have had nothing but a great experience with the Mazda Service. The only disappointment we have had is the ability to get Car Play. We we told It We have had nothing but a great experience with the Mazda Service. The only disappointment we have had is the ability to get Car Play. We we told It was a free upgrade for our new car once it became available, however this is not the case. It is now over $400 to get Car Play. This is disappointing. All of our other experiences with Mazda’s service has been above and beyond. More
Fredy is very helpful, and friendly! Service was done quicker than I thought! The sales team I worked with before came and say hi! Much appreciate that! Service was done quicker than I thought! The sales team I worked with before came and say hi! Much appreciate that! More