Back

Capistrano Mazda - Service Center

San Juan Capistrano, CA

not yet
rated
548 Reviews

548 Reviews of Capistrano Mazda - Service Center

Sort by
February 07, 2019

friendly, helpful staff. I look forward to coming into your dealership because your employees are professional, helpful and easy to talk to. I would like to give a shout out More

by bernadette.jarosz
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, Fredy Campos
Feb 12, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! Thank you for such a kind review! We are so happy to hear that Fredy, Cyrena and the rest of our team have taken great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

February 07, 2019

I was given prompt service as usual! All around wonderful experience. I would recommend Capo Mazda to anyone. The service advisors do everything to make my experience a pleasant one. Than More

by LMTFORSURF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
Feb 12, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We appreciate you recommending us and welcome to the Capo Mazda family!

February 06, 2019

Flexible Freddy was courteous, patient and very helpful explaining the reasons associated with the recommended repairs. Changes on the brake performance were n More

by CLEMONTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fredy Campos
Feb 12, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are happy to hear that all of your questions and concerns were addressed and you enjoyed your time with Fredy. We appreciate you recommending us and welcome to the Capo Mazda family!

February 06, 2019

Great customer service My experience with Capo Mazda has been great. From the day I purchased my vehicle to the routine services, it has all been great. Service is affordabl More

by a_baldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 12, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that your time spent with Fredy was enjoyable and easy. We appreciate you recommending us and welcome to the Capo Mazda family!

February 06, 2019

Great Customer Service Brought my car in to the service center. I was greeted as soon as I entered the office by Cyrena. Right from the start she was very friendly, attentiv More

by AnneMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Capistrano Mazda responded

AnneMarie, Thank you for the 5-star review! We are truly happy to hear that your time spent with Cyrena was enjoyable and all of your questions and concerns were answered. We appreciate you recommending us and welcome to the Capo Mazda family!

February 06, 2019

5 star service Service here at Capistrano Mazda is awesome. I’m giving your quality of service a 5 start rating. Customer treatment is excellent. I will come back More

by Hernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We appreciate you recommending us and welcome to the Capo Mazda family!

February 05, 2019

Great !! Thanks to Alex she went above and beyond, vehicle when in for warranty, then she mentioned tires need it to be replace. Since I had bought 1 tire abou More

by miquemunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Feb 05, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Alex took great care of you! We appreciate you recommending us and welcome to the Capo Mazda family!

February 05, 2019

Excellent Service Once again an excellent experience getting my Mazda6 serviced! The staff in service makes it a pleasure to take the car in. I trust them here at C More

by J Hageman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
Feb 07, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review We are so happy to hear that your time spent with hector and Fredy was enjoyable and easy. Thank you for recommending us and welcome to the Capo Mazda family!

February 04, 2019

Helpful and understanding staff. Service was quick! I had been trying to schedule this service for months, and through my numerous cancellations, the staff was extremely helpful in rescheduling into my More

by scottckendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Moreno
Feb 04, 2019 -

Capistrano Mazda responded

Scott, Thank you for the 5-star review! We are truly happy to hear that you were able to get your vehicle in for service, we are happy to accommodate any busy schedule! Thank you for recommending us and welcome to the Capo Mazda family!

February 03, 2019

Maintenance Service Great customer service very communicative. They kept me up to speed on the service throughout the day. Went out of their way to make sure I got what I More

by jperk50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandra Hernandez
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that your time spent with us was enjoyable and that your vehcile was able to get serviced. We appreciate you recommending us and welcome to the Capo Mazda family!

...
41
...