Capistrano Mazda - Service Center

Great Customer Service Brought my car in to the service center. I was greeted as soon as I entered the office by Cyrena. Right from the start she was very friendly, attentiv Brought my car in to the service center. I was greeted as soon as I entered the office by Cyrena. Right from the start she was very friendly, attentive and professional. I told her my problem with the car, and she took action immediately to get the problem resolved as quickly as possible. She gave me updates on the car and answered my questions before I even needed to ask them. I was very impressed with the customer service! More

5 star service Service here at Capistrano Mazda is awesome. I’m giving your quality of service a 5 start rating. Customer treatment is excellent. I will come back Service here at Capistrano Mazda is awesome. I’m giving your quality of service a 5 start rating. Customer treatment is excellent. I will come back again. More

Flexible Freddy was courteous, patient and very helpful explaining the reasons associated with the recommended repairs. Changes on the brake performance were n Freddy was courteous, patient and very helpful explaining the reasons associated with the recommended repairs. Changes on the brake performance were notable after the repair More

Great customer service My experience with Capo Mazda has been great. From the day I purchased my vehicle to the routine services, it has all been great. Service is affordabl My experience with Capo Mazda has been great. From the day I purchased my vehicle to the routine services, it has all been great. Service is affordable, getting a loaner is a breeze, and they are very up front about what is needed and don't push you to do more. So happy to be a part of the Capo Mazda community. More

Great !! Thanks to Alex she went above and beyond, vehicle when in for warranty, then she mentioned tires need it to be replace. Since I had bought 1 tire abou Thanks to Alex she went above and beyond, vehicle when in for warranty, then she mentioned tires need it to be replace. Since I had bought 1 tire about a month ago at the dealer, she honor that and bought the other 3 for the price of 2 because they had the promotion buy 4 pay for 3. That was awesome!!! Thanks Alex More

Excellent Service Once again an excellent experience getting my Mazda6 serviced! The staff in service makes it a pleasure to take the car in. I trust them here at C Once again an excellent experience getting my Mazda6 serviced! The staff in service makes it a pleasure to take the car in. I trust them here at Capistrano Mazda. More

Helpful and understanding staff. Service was quick! I had been trying to schedule this service for months, and through my numerous cancellations, the staff was extremely helpful in rescheduling into my I had been trying to schedule this service for months, and through my numerous cancellations, the staff was extremely helpful in rescheduling into my tight calendar. Upon arrival, the only discussions were about solutions, nothing negative. I'm very thankful for their support, great experience. Shout out to Cyrena, who somehow always got stuck with me and always kept it professional. Thank you! More

Maintenance Service Great customer service very communicative. They kept me up to speed on the service throughout the day. Went out of their way to make sure I got what I Great customer service very communicative. They kept me up to speed on the service throughout the day. Went out of their way to make sure I got what I needed. More

Charging for things that should be under warrnty Have had to have the brakes replaced 3 times since buying car and it only has 35000 miles. There appears to be a serious design flaw in the braking s Have had to have the brakes replaced 3 times since buying car and it only has 35000 miles. There appears to be a serious design flaw in the braking system. More

easy breezy Thank you to Fredy in the Service Department for making it all so simple. He is courteous and quick and ready when he sees us. Only thing I wish the Thank you to Fredy in the Service Department for making it all so simple. He is courteous and quick and ready when he sees us. Only thing I wish the service department can do is reserve loaner cars within the hour of service arrival or time promised to bring car in for maintenance. Especially since I cannot arrive at the service to leave my car overnight until 5pm. Overall the experience is great. New center is beautiful too! More