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Capistrano Mazda - Service Center

San Juan Capistrano, CA

4.7
566 Reviews

566 Reviews of Capistrano Mazda - Service Center

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February 02, 2019

Friendly and helpful I needed my heater and drivers seat fixed on my pre owned certified car. I was given a nice loaner car while my car was being fixed and it was covered More

by Wendy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie Heim
Feb 04, 2019 -

Capistrano Mazda responded

Wendy, Thank you for the 5-star review! We are happy to hear that your heater and drivers seat was fixed and covered under warranty. We appreciate you recommending us and welcome to the Capo Mazda family!

February 02, 2019

Routine maintenance Service at Capistrano Mazda is awesome. Everyone is so friendly. The new facility is very nice. Most importantly I have never had any issues with t More

by dawnajohnson35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for such a glowing review! We are so happy to hear that you enjoy Mazda and your time spent with us. We appreciate you recommending us and welcome to the Capo Mazda family!

February 01, 2019

Great service I have been taking my Mazda in here for service since the dealership opened, and my experience has always been a good one. I always ask for Fredy, in More

by SHER_CALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for such a kind review! We are so fortunate to have Fredy on our team and happy that he is always there to accommodate you! We appreciate you recommending us and thank you for being a part of the Capo Mazda family!

February 01, 2019

Good and fast service I like the fact that Mazda provide an Uber service back and forth so you Can wait in your own house or go back to your work More

by wnajjarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We enjoy giving our guests the freedom to come and go as they please while servicing or purchasing a vehicle and are happy that you were able to take advantage of our Uber services! We appreciate you recommending us and welcome to the Capo Mazda family!

February 01, 2019

Great sales, great service center to Bought my CX5 at Capistrano Mazda and rated the sales experience 5 stars. My same experience with service. I had a couple after purchase items to ta More

by vtxrkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review and congratulations on your new Mazda CX-5! We are truly happy your time spent with Fredy and the rest of our staff was enjoyable and easy. We appreciate you recommending us and welcome to the Capo Mazda family!

February 01, 2019

Excellent Service!! Everyone was very friendly and helpful. Whitney Bowens was awesome and was very patient with us. She helped me find the perfect car for me and was ver More

by saraaferry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review and congratulations on your new vehicle! We are so happy to hear that Whitney took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

February 01, 2019

service is great! I had a coolant leak and called the dealer. They got me right in, gave me an assessment of work needing to be done. New radiator was ordered and inst More

by JP Mazda 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the great review! We are sorry to hear about your vehicle having issues but so happy that it is fixed and good to go! We appreciate you recommending us and welcome to the Capo Mazda family!

February 01, 2019

Better than awesome Honestly wouldn’t go to any other Mazda dealer. Capistrano Mazda and Cyrena from start to finish were amazing and to even top it off they let me have More

by alecraetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena
Feb 04, 2019 -

Capistrano Mazda responded

Dear Alec, Wow, thank you for such a kind review! We're so happy to hear that you enjoyed your time spent with us, its like we've known you forever! We look forward to seeing you again soon and thank you for your continued loyalty to us!

February 01, 2019

Great service experience I was greeted as soon as I entered the door. I choose to wait for my car which only took about 45 minutes & was provided with an update about halfway More

by PMACIAS735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are truly happy to hear that your car was serviced in a timely manner and Fredy was able to keep you updated. We appreciate you recommending us and welcome to the Capo Mazda family!

February 01, 2019

Exceptional Service with a Smile The service team at Capistrano Mazda is really great!!! Fredy Campos is top notch. Always goes out of his way to make the experience painless, fun an More

by gina24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos, Julie Heim
Feb 04, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that you enjoyed your time with Fredy and the rest of our team when you come in. We appreciate you recommending us and welcome to the Capo Mazda family!

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